As a Technical Implementations Manager, you will be tasked with the responsibility of increasing the influence and value of Nayya’s Products through successful partnerships with HCM and Benefit Administration partners and vendors.This role will live within Nayya’s Product organization. 

 You will be a highly visible influencer that will own the communication, coordination, and execution of projects that directly impact the success of integrations between Nayya and our industry partners. You will be expected to clearly communicate goals, roles, and responsibilities for all stakeholders. Working cross-functionally, you will identify and secure commitment from tech teams internally and externally for new initiatives, driving the project timeline and deliverables. A successful candidate understands the technical details while remaining focused on guiding cross-functional teams through the implementation process. Communication and partnership skills are essential - ensuring our customers have a great experience with our technical teams is a key criteria.

The Technical Implementations Manager will have previous experience designing complex integrated technical solutions working with product, software developers, data engineers, data analysts, and other internal and external teams to design and deliver on technical projects that drive growth.  

This role will also have an impact on our product roadmap for our products, establishing clear and direct communication lines with the product team to provide feedback and guidance received from our partners to drive future product roadmap initiatives.

Responsibilities: 

• Scope and deploy cross-organizational integrations and software projects
• Improve and create process that allows the team to operate more effectively
• Effectively communicate technical issues with clients in non-technical language.
• Manage end to end integration projects -  includes scoping, testing, and deploying integrations to our clients.
• Work with engineers across organizations to ensure customer scope and business needs are met by the developed integration.
• Represent Nayya’s product and tech with our customers and vendors, providing guidance on our API formats and usage patterns.
• Guiding solutioning for outbound integrations with partners’ APIs, providing internal guidance to our engineering team in solution design. 

Preferred Qualifications

• Bachelor’s degree in Computer Science or equivalent industry experience
• 6+ years of professional experience in Technical Project Management,Partnership Management or Solutions Engineering
• Strong verbal/written communication and presentation skills - ability to clearly communicate high level strategy as well as technical detail
• Ability to influence, analytical talent, and leadership are essential for success.
• Experience working with a diverse team of engineers, product managers, scientists, and senior leaders as well as non-technical stakeholders
• Experience with agile/iterative development and program management methodologies
• Ability to navigate complex problems and driving high-quality, innovative, and robust technical solutions
• Prior experience leading on large inter-organizational technical projects 
• Track record for delivering quality results on time
• Prior experience working with APIs, API methodologies and documentation
• General knowledge of software engineering best practices including coding standards, code reviews, source control management, build processes, testing, and operations.

The salary range for New York based candidates for this role is $135,000- $175,000. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience.

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