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Sedgwick Claims Management Services

Claims management and risk solutions provider

Administrative Assistant

Administrative SupportUpdated on Nov 10
Full-timeNaperville, IL, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • One year of experience in general office administrative duties, or an equivalent combination of education and experience, is required.
  • Strong oral and written communication skills, including presentation skills, are required.
  • Computer literacy, including proficiency with Microsoft Office products, is required.
  • Analytical and interpretive skills are required.
  • Strong organizational skills are required.
  • Interpersonal skills and the ability to work in a team environment are required.
  • The ability to meet or exceed performance competencies is required.
  • The ability to think clearly and conceptually, exercise judgment and discretion, handle work-related stress and multiple priorities, and meet deadlines is required.
  • The role requires computer keyboarding and travel as needed.
  • The ability to hear, see, and speak is required.

Responsibilities

  • Prepare correspondence, reports, and other documentation; file documents; maintain and track suspense files; photocopy materials; and send and receive facsimile transmissions.
  • Provide backup telephone support.
  • Process invoices and billings and maintain records.
  • Maintain unit attendance records, libraries, and/or manuals.
  • Record meeting minutes.
  • Make travel arrangements.
  • Maintain adequate supply inventory and order supplies as needed.
  • Perform other duties as assigned.
  • Support the organization's quality programs.

Desired Qualifications

  • Experience with an insurance company, broker, or consultant is preferred.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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