Forward Deployed Supply Chain Engineer

About the Company

Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale. The current SCM technologies are either rigid, limited-scope point solutions or custom solutions built in-house, which demand immense expertise and investment.

That is…until now.

Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds:

• Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus

• A platform-first approach that empowers both business and technical users with end-to-end product composability, leveraging no-code tools, their own code, or even forking our code to build and refine supply chain decision intelligence

With Lyric, enterprises no longer have to choose between flexibility and speed, they get both.

The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.

Today, a growing number of Fortune 500 companies, including Smurfit WestRock, Estée Lauder, Coca-Cola, and more, are innovating on their own terms with Lyric. We can’t wait to see what our customers, both current and future, are empowered to build with us next. Come build with us!

Who We Are

We're problem solvers and optimists who are genuinely, unapologetically obsessed with math for supply chains. We believe that the best decisions are powered by algorithms — and that the world's most complex supply chains deserve better than the legacy tools they've been stuck with for decades. We move fast. Like, #mach10 fast. If you thrive in an environment where ambiguity is a feature, speed is a value, and the work actually matters — you'll fit right in.

About the Role

Lyric is an AI-native decision intelligence platform that helps global enterprises replace siloed planning with connected, composable solutions. We’re looking for a Forward Deployed Supply Chain Engineer to join our India delivery team and build those solutions directly with customers.

This is a hands-on builder role with real autonomy. You’ll own projects and/or workstreams end-to-end, from the first discovery session through go-live, and you’ll personally build on the platform while leading customers through complex decisions. Our delivery teams are lean, so everyone builds. You’ll work with global teams and across departments, partnering especially closely with Product and Engineering, so what you learn in the field shapes what we build next.

What You’ll Do

• Own Lyric deployment projects and/or workstreams end-to-end, from planning through go-live

• Lead blueprinting sessions and technical design workshops, turning messy supply chain problems into concrete logic and model structures

• Build on Lyric’s platform (Optimization Notes, Prediction Notes, Green Notes, and Next Gen App UIs), writing SQL and Python and configuring business logic as needed

• Run meetings and manage the project plan independently, keeping stakeholders informed of progress and risk

• Lead structured UAT, train customer teams, and serve as the primary point of contact for end-users through go-live and into steady-state monitoring

• Apply AI tools as a default part of delivery: LLM-assisted modeling and configuration, agentic workflows for data prep and validation, AI-generated documentation and test scripts

• Identify where AI and agentic capabilities can be embedded into customer planning operations, such as anomaly detection, AI-assisted demand sensing, and automated scenario generation

• Share best practices with teammates to raise the knowledge and performance of our whole delivery org, turn recurring field challenges into reusable patterns, and close each project with a documented customer story

About You

• 5 to 12 years of experience in supply chain consulting, professional services, or SaaS delivery, ideally at a large systems integrator

• Deep, hands-on expertise in at least one of our two practice areas: Modeling & Scenario Analysis (network optimization, simulation, capacity planning) or Planning & Execution (demand, inventory, supply planning)

• Solutions you have personally architected and delivered, not just managed

• Comfortable owning a project or workstream: running meetings independently, building project plans, and driving toward a timeline

• Excellent global communication skills, a must. You can talk to engineers, operators, and executives, sometimes in the same meeting

• High energy and high agency, also a must, with the ability to work in a large, complex client organization

• Proficiency in Python and/or SQL is preferred

• Experience with legacy planning tools such as SAP IBP, Kinaxis, o9, or Blue Yonder is a plus

Scope by Level
This role is open at multiple levels, and scope grows with experience. Supply chain engineers earlier in the range typically own a workstream within a larger engagement and build with support from a senior lead. Supply chain engineers later in the range typically own full projects, shape the solution design, and help raise the bar for the rest of the team.

Location
We’re hiring for this role in India, with a preference for Bangalore. All candidates must be based in a hub city: Bangalore, Delhi, Mumbai, Pune, Chennai, or Hyderabad. Up to 30% travel is possible.

Compensation
Compensation is based on level and experience. It includes a variable component tied to individual and business performance, and you will have the opportunity to receive equity in Lyric.
Even if you don’t meet 100% of the qualifications, we recommend applying to the role!