Audit Manager, Operations and Reporting (Hybrid)

Capital One’s Audit function is a dedicated group of audit professionals focused on delivering top-quality assurance services to the organization’s Audit and Risk Committees. The Audit department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. Audit professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.

We are seeking an energetic, self-motivated Manager to join the Audit Operations and Reporting team. Audit Operations and Reporting is an internal support team that works to drive industry-leading audit practices that enable a dynamic approach to assurance and operations and respond to change. This function brings together technology, innovation and Audit processes to the heart of Internal Audit to enable high value, well-managed, data-powered assurance. The Audit Operations and Reporting team is responsible for facilitating and governing horizontal Audit processes critical in supporting dynamic planning and demonstrating Internal Audit coverage across the enterprise. As a member of the Audit Operations and Reporting team, the candidate will assist in ensuring a well-managed approach to Risk Assessment, Emerging Risk, Continuous Monitoring activities, and Issues Trending, with a focus on the vision of always-on risk assessment to power proactive assurance.

General Responsibilities:

• Provide day-to-day support of the Risk Assessment process, methodology, governance, and tooling.

• Assist with implementation of the innovation agenda through partnering with product, tech engineers and design professionals to maintain the Risk Assessment Application and develop enhanced technologies and functionality to advance risk assessment and drive continued simplicity, automation and efficiency.

• Provide support to the Continuous Monitoring process, methodology, governance, and tooling to help reinforce the evaluation of impact within risk assessments and the dynamic plan.

• Provide input into emerging risk management, including assistance with proactively sourcing/identifying risk, collaboration with owning audit teams, oversight/completion of research/testing, and reporting of results to management and/or Audit executive leadership, as needed.

• Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of broader issues.

• Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Leverage knowledge and skills, providing the broader department with insight into areas of risks.

• Establish and maintain strong relationships with key Audit and/or business partners.

• Assist in the development and implementation of “always on auditing” testing and assurance approach including establishing the methodology and framework to support our strategic vision for continuous assurance.

• Manage timely and high quality delivery of multiple tasks, including regulatory requests, recurring deliverables, presentations, management reporting, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines and identify/escalate impediments in a timely manner.

• Conduct regular department meetings and trainings related to managed processes (e.g., Risk Assessments, Continuous Monitoring).  

• Communicate (e.g., verbally and written) the results of audit processes, projects, complex communications and presentations (e.g., emails, guidance, slides) to inform, request action, share key risk insights and overall results.

Here’s what we’re looking for in an ideal teammate:

• Exhibits a proven track record of process management, bringing the ability to quickly put structure in place to manage the work.

• Adapts to change, embraces bold ideas, and is intellectually curious. Likes to ask questions, test assumptions, and challenge conventional thinking. 

• Leverages the power of data analytics and further your technical skills to build a rich understanding of data, innovation, and technical knowledge. 

• Demonstrates outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.

• Demonstrates learning agility to adapt to changing demands.

• Displays strong consulting and collaboration skills.

• Possesses a continuous improvement mindset and openness to new initiatives as well as demonstrates critical thinking.

• Exhibits a relentless focus on quality and timeliness.

• Creates energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in auditing, risk management, data analytics, project management, or a combination  

Preferred Qualifications:

• Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA).

• 6+ years of professional experience

• 2+ years of experience in financial services

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend about (3 days per week) in-person at one of our offices listed on this job posting.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Charlotte, NC: $132,800 - $151,600 for Audit ManagerMcLean, VA: $146,100 - $166,700 for Audit ManagerPlano, TX: $132,800 - $151,600 for Audit ManagerRichmond, VA: $132,800 - $151,600 for Audit Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).