Full-Time

Cloud Engineer

Posted on 4/23/2024

Fastly

Fastly

1,001-5,000 employees

Edge cloud platform with customizable CDN

Data & Analytics

Senior

San Francisco, CA, USA

Required Skills
TCP/IP
Microsoft Azure
Python
Sales
Node.js
Ruby
AWS
Perl
Nginx
Web Development
Development Operations (DevOps)
Linux/Unix
Google Cloud Platform
Requirements
  • 5 + years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer facing DevOps Engineer, Technical Account Management, or Solutions Architect
  • Understanding of networking, including, BGP, internet routing, and the difference between transit and peering
  • Understanding of HTTP/s, TCP, TLS, DNS, HLS, DASH, Load Balancing, Apache, NGINX
  • Hands-on experience with Linux and scripting languages/tools such as (Python, Sed, Awk, Perl, JSON, Ruby, GO, Node.js)
  • Experience with internet and cloud-based architecture as well as an understanding of bare metal deployments as well as cloud environments such as AWS, Azure, and GCP
  • Empathy and understanding of the customer
  • Comfort level with presenting and leading customer presentations and training
  • Strong interpersonal, communication and feedback (writing and verbal), critical thinking & analytical skills
  • Ability to present technical concepts to various business stakeholders (technical and non-technical)
  • Capable and willing to travel for customer meetings as necessary
Responsibilities
  • Represent and champion the customers' needs within Fastly
  • Develop technical relationships with customers to understand their team, infrastructure, plans, and problems
  • Implement Fastly products post-sales and document key aspects of customer configurations
  • Recommend improvements to customers' implementation and utilization of Fastly's technology stack
  • Introduce new Fastly products that complement customers' needs
  • Create customer strategies and assist in support requests or problems for assigned customers
  • Participate in customer meetings on-site and by video/phone, including Quarterly Business Review meetings
  • Track and report on the health of customer accounts

Fastly offers an edge cloud platform with Compute@Edge for accelerated code execution, a customizable CDN, advanced rate limiting, and real-time logging for observability, enhancing response times and user experiences at the edge.

Company Stage

Series F

Total Funding

$219M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

5%

1 year growth

14%

2 year growth

28%