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HARMAN International

Produces audio systems, infotainment, enterprise automation

Director – UX Research & Strategy

UX ResearchPosted on Nov 6
Full-timeGarching, Germany

About the Job

Requirements

  • Demonstrated leadership experience in UX Research, UX Strategy, Human-Centered Design, Product Strategy, or a related discipline, with a track record of influencing product and portfolio decisions.
  • A proven track record of translating human needs, market signals, technology shifts, and business priorities into differentiated experiences across hardware, software, artificial intelligence, multimodal interaction, and connected services.
  • Deep expertise in mixed-method UX research, behavioral research, human factors, strategic foresight, concept validation, and usability evaluation, with the ability to turn evidence into decisive product strategy.
  • Practical experience in automotive UX research and strategy and working with global automotive OEMs to align user experience to brand, vehicle segments, and product-development constraints.
  • Practical experience in Human-Computer Interaction, Psychology, Human Factors, Design, Engineering, Business, Strategy, or related disciplines.
  • Willingness to travel up to 20%, domestically and internationally.
  • Ability to work in a complex, ambiguous, and dynamic environment.

Responsibilities

  • Own UX Research & Strategy for HARMAN Automotive and set the consumer-led experience vision and research agenda across the portfolio.
  • Make user evidence the starting point of the UX-first product development process; guide translation of consumer needs, market and technology trends, OEM brand intent, vehicle-segment targets, and automotive constraints into opportunity spaces, experience principles, UX targets, and measurable success criteria.
  • Set direction to identify and define future product experiences across cockpit, audio, connectivity, and driver assistance in and beyond the car so individual products work as one coherent in-cabin experience.
  • Orchestrate evidence-based decision making across the product portfolio, ensuring desirability, usability, trust, and relevance are validated with consumers and OEMs.
  • Build a closed feedback loop from research and competitive benchmarking through concepts, demonstrators, and customer engagements into product and portfolio roadmaps.
  • Partner with Product and Portfolio Management, Automotive Design, and Engineering to turn validated experiences into product definitions, roadmap priorities, and differentiated OEM value propositions.
  • Establish scalable research and strategy methods, experience frameworks, and quality standards.
  • Lead and coach a high-performing team, focusing on business value.
  • Develop scalable operating models, establish best practices, and develop UX Research & Strategy into HARMAN Automotive's strategic experience organization.

Desired Qualifications

  • Experience in mobility, consumer electronics, digital ecosystems, or other complex connected-product environments.
  • Experience with AI-enabled products, ecosystem platforms, or cross-product experience orchestration.
  • PhD in Human-Computer Interaction, Cognitive Psychology, Human Factors, Behavioral Science, or a related discipline.

About the Company

HARMAN International

Produces audio systems, infotainment, enterprise automation

Harman International is a global leader in audio and connected technologies, serving automotive, consumer, and enterprise markets. It designs, manufactures, and markets a broad range of products, including audio systems, infotainment solutions, and enterprise automation. The company’s products work by integrating high-quality audio hardware with connected services and software—think car infotainment systems, premium home and portable audio, and enterprise automation tools—often featuring well-known brands such as JBL, Harman Kardon, and AKG. Harman competes by leveraging its diverse brand portfolio, global reach, and emphasis on smart experiences and seamless connectivity across devices and vehicles, along with substantial investment in research and development. Its goal is to remain a leading provider of audio and connected technology, delivering integrated solutions that enhance entertainment, connectivity, and productivity for consumers and businesses alike.

Company size
10,001+
Company stage
Acquired
Total funding
$8B
Headquarters
Stamford, CT
Founded
1980

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