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Bertelsmann

Global media, services, and education conglomerate

Operations Supervisor - Returns

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeCorby, UK£35.1k /yrIn-person

About the Job

Requirements

  • Previous supervisory experience within a warehouse, logistics, or supply chain environment.
  • Strong leadership and people management skills.
  • Excellent communication and stakeholder management abilities.
  • A proactive approach to problem solving and continuous improvement.
  • The ability to analyse operational data and make informed decisions.
  • Experience managing key performance indicators and delivering against service level agreements.
  • Good information technology skills, including Microsoft Office; warehouse management system or SAP experience is advantageous.
  • A flexible and positive approach with the ability to thrive in a fast-paced environment.

Responsibilities

  • Lead, coach, and develop a team to achieve operational key performance indicators.
  • Ensure productivity, quality, and customer service standards are consistently met.
  • Monitor performance and implement improvement initiatives to enhance efficiency.
  • Manage resource planning to meet changing business demands.
  • Drive a strong health and safety culture and ensure compliance with company procedures.
  • Work collaboratively with Inventory, Quality, Customer Services, and other support functions.
  • Investigate operational issues, identify root causes, and implement sustainable solutions.
  • Support employee engagement, performance management, and colleague development.

Desired Qualifications

  • Warehouse management system or SAP experience.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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