JP Morgan Chase

Runs a consumer bank and an investment bank

Trade Support Analyst

Sales & TradingConfirmed live in the last 24 hours

Full-timeNewark, DE, USANo salary listedIn-person

About the Job

Requirements

Strong attention to detail and accuracy in numeric and process-driven work.
Clear, professional communication skills and ability to build effective relationships with internal and external partners.
Ability to prioritize and deliver under tight deadlines in a fast-paced environment.
Strong analytical and problem-solving skills, including root-cause analysis for breaks and exceptions.
Collaborative, accountable, and proactive approach to issue ownership.
Understanding of how Operations and Middle Office partner with trading, risk, legal, credit, and controls functions.
Commitment to operating within policies, controls, regulatory requirements, and escalation protocols.
Proficiency in Microsoft Excel and comfort with data analytics and operational tooling, or strong willingness to learn.

Responsibilities

Perform daily collateral and exposure monitoring, ensuring appropriate margining and timely calls and returns.
Support end-to-end processing for equity borrow/loan transactions, including settlements, rate changes, corporate action impacts, and lifecycle events.
Investigate and resolve trade exceptions, breaks, and cash/stock discrepancies; maintain ownership of key reconciliations and controls.
Serve as a day-to-day point of contact for Front Office, clients, and external counterparties; escalate issues appropriately and proactively.
Support regulatory reporting and ongoing control obligations, ensuring accurate, complete, and timely deliverables.
Partner with KYC, Legal, Credit, and internal stakeholders to support new and incremental client onboarding and maintenance activities.
Produce daily and weekly metrics for key risk indicators and performance measures; provide clear updates to management.
Identify opportunities to improve controls, reduce operational risk, and increase efficiency through standardization and digital or automation tools.
Work from 8 a.m. to 6 p.m., with certain days extending until 7 p.m. based on daily volumes.

Desired Qualifications

Previous experience in finance industry operations roles.

Join JPMorganChase and be at the forefront of optimizing our trading operations. The Stock Borrow/Loan (SBL) desk is part of the Prime Finance organization and supports a broad set of equity finance trade structures, including short coverage, financing, conduit lending, dividend yield enhancement, and longer-term structured solutions. To enable these activities, SBL borrows securities from counterparties across multiple jurisdictions and manages the operational flow of positions through relevant legal entities to the appropriate risk entity.

As a Stock Borrow/Loan Middle Office Analyst within JPMorganChase, you will be play a pivotal role in facilitating and controlling the end-to-end lifecycle of Equity Borrow/Loan activity in North America. You will partner closely with Front Office, clients, and external counterparties to ensure timely trade processing, accurate collateral management, effective exception resolution, and adherence to regulatory and internal control requirements. Your core responsibilities include regulatory reporting support, client onboarding coordination, collateral (cash and securities) management, reconciliations, and oversight of trade lifecycle-related cash flows and breaks.

Job responsibilities

Perform daily collateral and exposure monitoring, ensuring appropriate margining and timely calls/returns.
Support end-to-end processing for equity borrow/loan transactions, including settlements, rate changes, corporate action impacts, and lifecycle events.
Investigate and resolve trade exceptions, breaks, and cash/stock discrepancies; maintain strong ownership of key reconciliations and controls.
Act as a day-to-day point of contact for Front Office, clients, and external counterparties; escalate issues appropriately and proactively.
Support regulatory reporting and ongoing control obligations, ensuring accurate, complete, and timely deliverables.
Partner with KYC, Legal, Credit, and internal stakeholders to support new and incremental client onboarding and maintenance activities.
Produce daily/weekly metrics for key risk indicators (KRIs) and performance measures; provide clear updates to management.
Identify opportunities to improve controls, reduce operational risk, and increase efficiency through standardization and use of digital/automation tools.

Required qualifications, capabilities and skills

Strong attention to detail with a high degree of accuracy in numeric and process-driven work
Clear, professional communication skills with the ability to build effective relationships across diverse internal and external partners
Ability to prioritize and deliver under tight deadlines in a fast-paced environment
Strong analytical and problem-solving skills, including root-cause analysis for breaks/exceptions
Collaborative, team-oriented mindset with accountability and a proactive approach to issue ownership
An understanding of how Operations/Middle Office partners with trading, risk, legal, credit, and controls functions
Demonstrated commitment to operating within policies, controls, regulatory requirements, and escalation protocols
Proficiency in Microsoft Excel, comfort with data analytics and operational tooling (or strong willingness to learn)

Preferred qualifications, capabilities and skills  

Previous experience in Finance industry (operations roles) is preferred

Availability to work from 8am to 6pm, with certain days going until 7pm based on daily volumes.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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