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NTT Data

Global IT services and consulting provider.

AI Delivery Executive

Program ManagementUpdated on Nov 14
Full-timeRemote in USA$185.5k - $309.3k

About the Job

Requirements

  • A bachelor's degree or equivalent professional experience.
  • At least 12 years of experience in technology consulting, enterprise delivery, professional services, digital transformation, or related fields.
  • At least 5 years leading large-scale transformation programs, portfolios, or strategic client engagements.
  • Demonstrated experience delivering AI, data, cloud, digital, applications, or enterprise technology transformation initiatives within professional services.
  • At least 5 years of hands-on experience managing complex client relationships and influencing executive stakeholders.

Responsibilities

  • Serve as the senior AI delivery lead for assigned strategic accounts and transformation programs, accountable for delivery quality, client satisfaction, business outcomes, and value realization.
  • Build trusted relationships with senior client stakeholders, including CIOs, CTOs, CDOs, business leaders, and transformation executives.
  • Lead complex AI transformation programs from strategy through implementation, adoption, operationalization, and value realization.
  • Establish governance structures, executive steering committees, delivery reviews, risk management practices, and performance reporting.
  • Identify delivery, technical, commercial, resourcing, and stakeholder risks, and drive mitigation plans before issues impact outcomes.
  • Lead escalation management and recovery efforts for challenged or at-risk engagements.
  • Manage a portfolio of AI engagements with accountability for delivery performance, revenue attainment, resource utilization, forecast accuracy, and margin performance.
  • Ensure engagements are delivered within agreed scope, timeline, quality, and commercial commitments.
  • Identify and address margin leakage, scope creep, delivery inefficiencies, and resource imbalances.
  • Partner with account leadership on financial planning, forecasting, staffing strategies, and investment decisions.
  • Partner with Client Executives and AI go-to-market leaders to understand client priorities, account strategies, and growth objectives.
  • Identify new client opportunities through delivery proximity, executive engagement, and understanding of business challenges.
  • Support account growth through discovery workshops, executive discussions, proposal reviews, solution shaping, and transformation planning.
  • Provide delivery and practitioner insight to strengthen pursuits, improve solution quality, and accelerate client adoption.
  • Guide clients through AI-enabled business transformation, operating-model evolution, process redesign, and organizational adoption.
  • Ensure AI programs incorporate responsible AI, security, governance, privacy, compliance, and risk management requirements.
  • Champion production-grade AI delivery practices, including testing, evaluation, observability, operational readiness, service transition, and lifecycle management.
  • Collaborate with architecture, engineering, and product leadership to ensure solutions are scalable, secure, maintainable, and aligned to business objectives.
  • Lead and mentor multidisciplinary delivery teams across onshore, nearshore, offshore, and partner organizations.
  • Develop future delivery leaders through coaching, mentoring, and performance management.
  • Support workforce planning and talent acquisition efforts to ensure capability alignment with client demand.
  • Foster a culture of accountability, collaboration, innovation, and delivery excellence.

Desired Qualifications

  • Experience leading enterprise AI, machine learning, generative AI, agentic AI, or intelligent automation programs from strategy through production deployment.
  • Experience supporting Fortune 500 clients in industries such as Manufacturing, Financial Services, Insurance, Healthcare, Life Sciences, Retail, Energy, or Public Sector.
  • Experience recovering challenged programs or leading complex transformation initiatives.
  • Understanding of responsible AI, AI governance, model lifecycle management, AI operations, and enterprise adoption frameworks.
  • Experience contributing to executive workshops, transformation roadmaps, account planning, or industry thought leadership.
  • Relevant certifications such as PMP, PgMP, SAFe, Azure, AWS, Google Cloud, or equivalent.

About the Company

NTT Data

Global IT services and consulting provider.

NTT DATA is a global IT and business services provider that helps organizations run and transform their technology and operations. It delivers consulting, industry solutions, cloud migration, cybersecurity, data analytics, and managed services to modernize systems and processes. It differentiates itself through its large scale, deep sector expertise in banking, healthcare, manufacturing, public sector, and automotive, and its broad ecosystem of partners with Microsoft, SAP, AWS, and Salesforce. Its goal is to help large enterprises digitally transform and optimize operations at scale using cloud-native approaches and secure IT environments.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1988

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