Sr Manager
McDonald's
Sr Manager
McDonald's
Runs and franchises fast-food restaurants
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.
From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!
The Senior Manager, Program Management, plays a pivotal role in ensuring the successful delivery of high-impact programs and projects by driving standardized program management practices and enabling cross-functional alignment. This position requires a proactive, outcome-focused professional who excels at guiding teams, coordinating complex initiatives, and embedding best practices to achieve operational excellence.
The ideal candidate is a skilled program manager with the ability to influence without formal authority, foster collaboration across diverse teams, and consistently deliver measurable results. This role is integral to ensuring the seamless execution of organizational priorities.
Program Management Excellence
- Lead the planning, execution, and delivery of complex programs with cross-functional dependencies, ensuring alignment with organizational goals.
- Champion and implement standardized program management frameworks, tools, and processes to drive consistency and scalability.
- Develop and maintain essential program management artifacts, including project plans, RAID logs, and dashboards.
- Monitor program health, track milestones, and communicate progress to stakeholders through structured reporting systems.
Strategic Influence and Execution
- Act as a central coordinator for programs and projects, fostering alignment across teams and ensuring adherence to scope, timelines, and deliverables.
- Identify risks, interdependencies, and opportunities, proactively working with stakeholders to develop and implement solutions.
- Provide structure and clarity by breaking down work into actionable tasks, assigning clear ownership, and driving accountability.
- Guide teams through governance requirements, including stage-gate reviews and scope management, to ensure program success.
Cross-Functional Collaboration
- Build strong working relationships with internal and external stakeholders to align priorities and drive cohesive execution.
- Partner with Product and Deployment Teams to optimize resource allocation and manage capacity across multiple initiatives.
- Facilitate regular communication cadences to keep all stakeholders informed and engaged throughout the program lifecycle.
Driving Results and Operational Excellence
- Provide high-quality program support, embedding standardized practices into project execution to achieve desired outcomes.
- Establish and maintain an escalation matrix to ensure timely resolution of barriers to success.
- Prepare materials for leadership and stakeholder meetings, articulating program updates and driving informed decision-making.
- Lead program close-outs, ensuring lessons learned are captured and communicated to support continuous improvement.
- Bachelor’s degree in Business, Engineering, or a related field; advanced degree preferred.
- 10+ years of experience in program/project management with a focus on large-scale, cross-functional initiatives.
- Demonstrated success in implementing and driving adherence to standardized program management practices.
- Strong expertise in governance, risk management, and process improvement.
- Proficiency in program management tools and methodologies (e.g., Agile, Waterfall, hybrid approaches).
Key Competencies
- Collaborative Coordinator: Skilled at connecting teams and fostering alignment across functions.
- Outcome-Focused Executor: Demonstrated ability to deliver results through disciplined and standardized program management practices.
- Strategic Problem Solver: Strong analytical skills to anticipate challenges, identify solutions, and mitigate risks.
- Effective Influencer: Ability to guide and inspire teams through collaboration and structured communication.
- Detail-Oriented Organizer: Exceptional attention to detail in planning, tracking, and reporting program activities.
Why Join Us?
- Take on a central role in driving high-impact programs that align with organizational priorities.
- Be part of a culture that values innovation, operational excellence, and collaboration.
- Work with a dynamic, supportive team that is committed to achieving measurable success through best-in-class program management practices.
Bonus Eligible: YES
Long - Term Incentive: YES
Benefits Eligible: YES
The expected salary range for this role is $145,504.00 - $181,880.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
McDonald’s is an equal opportunity employer. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Runs and franchises fast-food restaurants
McDonald's runs and franchises quick-service restaurants for customers seeking burgers, chicken, fries, breakfast food and coffee. Its menu includes the Big Mac and Chicken McNuggets, while customers order at counters, drive-throughs, self-service kiosks and through its mobile app. Independent operators run most locations under agreements that license the brand and restaurant system. The corporation earns money from its own restaurant sales and from franchise royalties, rent and initial fees, with conventional franchise sites supported by property it owns or leases. The modern business dates to Ray Kroc's McDonald's System in 1955 and is headquartered in Chicago, Illinois.
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