Strategic Account Manager
Posted on 2/7/2024
SoundHound AI

201-500 employees

Custom voice AI solutions for brand interaction
Company Overview
SoundHound AI is a pioneer in the realm of conversational intelligence, creating custom voice assistants that allow businesses to extend their brand in new, meaningful ways. Their proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies provide exceptional speed and accuracy, enabling natural human interaction with a wide range of products and services. Trusted by global companies such as Hyundai, Mercedes-Benz, and Netflix, SoundHound AI's independent voice AI platform is setting industry standards in delivering best-in-class conversational experiences.
AI & Machine Learning
Consumer Goods
Data & Analytics

Company Stage

N/A

Total Funding

$562M

Founded

2005

Headquarters

Santa Clara, California

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-17%

2 year growth

-17%
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Segment
Salesforce
CategoriesNew
Business & Strategy
Sales & Account Management
Requirements
  • Experience in the restaurant tech industry
  • Strong critical thinking ability
  • Analytical skills - ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and Salesforce
  • Outstanding work ethic and attention to detail
  • Excellent communication
  • Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners
  • Experience creating processes and solving problems in scale
  • Strong leadership skills
Responsibilities
  • Lead a book of business of top Mid-Market restaurant partners using SoundHound
  • Proactively identify key risks within your book of business, and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery
  • Find opportunities to cross-sell related products by working cross-functionally to expand your accounts
  • Build meaningful, lasting relationships to make SoundHound the AI solution choice for our restaurant partners
  • Maintain communication channels with merchants via email, phone, and face-to-face meetings
  • Champion restaurant partner feedback to help drive insights
Desired Qualifications
  • Experience with Salesforce
  • Experience with Google Suite
  • Experience with Excel
  • Experience in strategic account management