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Zauber

AI-powered SaaS automating freight operations

Agent Deployment Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBerlin, Germany

About the Job

Requirements

  • Have at least 2 years of experience in implementation, deployment, or technical project management.
  • Know how to navigate complex organizations, build trust with diverse stakeholders, and drive consensus across teams.
  • Have a bias for action and get things done when the path forward is unclear.
  • Understand enterprise software, including application programming interfaces, databases, system architectures, and integrations.
  • Have project management skills to plan, coordinate, and deliver on time across multiple stakeholders.
  • Be fluent in English.

Responsibilities

  • Own end-to-end deployment for enterprise customers, from kickoff through go-live and hypercare to large-scale rollout and use-case expansion.
  • Work directly with customer stakeholders across operations, information technology, and business teams to map workflows, configure agents, and drive adoption.
  • Partner with engineering and product teams to troubleshoot technical issues, coordinate system integrations, and feed customer insights back to product.
  • Improve deployment playbooks, escalation processes, and operational readiness, including creating repeatable processes, templates, and best practices that enable the team to scale while compressing deployment cycles and time-to-value.
  • Drive change management and operator training to help users trust and rely on the agents.

Desired Qualifications

  • Experience with enterprise software or artificial intelligence products in a business-to-business environment is preferred.
  • Experience with agents or large language models, or writing software, is a plus.
  • Working experience in the logistics or freight forwarding industry is a plus.
  • German language ability is a strong plus.

About the Company

Zauber

AI-powered SaaS automating freight operations

Zauber builds AI-powered SaaS tools for sea and air freight logistics. It uses intelligent autonomous agents to automate routine tasks such as rate requests, bookings, exception handling, and system-to-system communication, so logistics teams spend less time data‑handling and more time managing freight. The platform codifies how experienced operators work into AI workflows, ensuring consistent execution, scalable service quality, and real-time visibility across global operations. It integrates with existing tools like Office 365 and CargoWise One without disrupting current systems, and it continuously learns from every shipment to improve accuracy and efficiency. It also provides operational intelligence that spots productivity gaps and potential revenue leakage. The overall goal is to boost productivity, protect margins, and help freight forwarders scale service quality without needing a proportional rise in headcount.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Berlin, Germany
Founded
2025

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