McLeod Health

Regional not-for-profit healthcare system

Home Health Intake Quality Coordinator

Medical, Clinical & VeterinaryPosted on Nov 11

Full-timeFlorence, SC, USANo salary listedIn-person

About the Job

Requirements

A minimum of 2 years of experience in home health clinical operations is required.
Knowledge of Medicare regulations and home health eligibility requirements is required.
Proficiency with electronic medical records and computer applications is required.
Strong organizational, critical-thinking, and problem-solving skills are required.
Strong written and verbal communication skills are required.
Ability to communicate effectively with patients, providers, referral sources, and interdisciplinary team members is required.
A customer-service focus and attention to detail are required.
Graduation from an accredited school of nursing is required.
A current Registered Nurse license in South Carolina is required.
Current American Heart Association BLS certification is required.
A valid South Carolina driver's license and automobile insurance, as required by law, are required.
Candidates must be at least 21 years old and meet McLeod Health's driver eligibility requirements.

Responsibilities

Coordinate all aspects of home health referrals from physicians, hospitals, facilities, and other referral sources.
Work with Intake Coordinators to receive referrals through NaviHealth, fax, and other referral channels.
Enter required orders, documentation, and demographic information accurately into EPIC.
Verify patient eligibility and follow up on automated eligibility alerts and entitlement verification issues.
Communicate referral acceptance and maintain relationships with referral sources.
Collaborate with clinical and office staff to support seamless patient transitions and continuity of care.
Review Face-to-Face documentation, Plans of Care, OASIS documentation, and home health eligibility requirements.
Assist with OASIS processing and locking, and follow up with physicians when documentation is incomplete.
Review claim errors and resolve order-based deficiencies to support timely billing and reimbursement.
Monitor and manage intake-related Discharged Not Billed items.
Participate in Quality Assurance and Performance Improvement initiatives.
Support compliance with Medicare Conditions of Participation, accreditation standards, and organizational policies.
Promote a positive, collaborative, and service-oriented work environment.

Desired Qualifications

Experience in intake coordination, case management, or home health quality processes is preferred.

Home Health Intake Quality Coordinator (RN)

McLeod Home Health

Are you a detail-oriented Registered Nurse with home health experience and a passion for quality, coordination, and patient-centered care? McLeod Home Health is seeking a Home Health Intake Quality Coordinator to oversee the intake and referral process, ensure regulatory compliance, and support quality outcomes for patients transitioning into home health services.

In this vital role, you will serve as a central resource for referral sources, clinical staff, and patients while ensuring timely referral processing, accurate documentation, and adherence to Medicare and regulatory requirements.

Key Responsibilities

Coordinate and manage all aspects of home health referrals from physicians, hospitals, facilities, and other referral sources.
Work closely with Intake Coordinators to receive referrals through NaviHealth, fax, and other referral channels.
Ensure all required orders, documentation, and demographic information are accurately entered into EPIC.
Verify patient eligibility and follow up on automated eligibility alerts and entitlement verification issues.
Communicate acceptance of referrals and maintain strong relationships with referral sources.
Collaborate with clinical and office staff to ensure seamless patient transitions and continuity of care.
Review Face-to-Face (F2F) documentation, Plans of Care (POC), OASIS documentation, and home health eligibility requirements.
Assist with OASIS processing, locking, and physician follow-up when documentation is incomplete.
Review claim errors and resolve order-based deficiencies to support timely billing and reimbursement.
Monitor and manage intake-related DNBs (Discharged Not Billed).
Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.
Support compliance with Medicare Conditions of Participation, accreditation standards, and organizational policies.
Promote a positive, collaborative, and service-oriented work environment.

Schedule

Full-Time | 80 Hours Biweekly

Qualifications & Experience

Minimum of 2 years of experience in home health clinical operations required.
Experience in intake coordination, case management, or home health quality processes preferred.
Strong knowledge of Medicare regulations and home health eligibility requirements.
Proficiency with electronic medical records and computer applications.
Excellent organizational, critical thinking, and problem-solving skills.
Strong written and verbal communication skills.
Ability to effectively communicate with patients, providers, referral sources, and interdisciplinary team members.
Demonstrated customer service focus and attention to detail.

Education & Licensure

Graduate of an accredited school of nursing.
Current Registered Nurse (RN) license in the state of South Carolina.
Current BLS Certification required. (American Heart Association)
Valid South Carolina driver's license and automobile insurance as required by law.
Must be at least 21 years old and meet McLeod Health's driver eligibility requirements.

Why McLeod Home Health?

At McLeod Health, you'll join a team dedicated to delivering exceptional care beyond the hospital walls. As the Home Health Intake Quality Coordinator, you'll play a critical role in ensuring patients receive timely, compliant, and coordinated care while helping maintain the high standards that define McLeod Health.

Apply today and help bridge the transition from referral to care with excellence, compassion, and attention to quality.

About the Company

McLeod Health

Regional not-for-profit healthcare system

McLeod Health runs a regional, not-for-profit health system with hospitals, clinics, and related care in Northeast South Carolina and Southeast North Carolina. It provides inpatient and outpatient services across acute beds, emergency and urgent care, neonatal care, behavioral health, hospice, home health, cancer care, and advanced surgical suites in 30 operating rooms. It distinguishes itself as locally owned and community-focused, with a broad network of facilities that coordinate care across towns rather than operating as a for-profit chain. Its goal is to improve community health by expanding access to comprehensive, coordinated care using advanced facilities and services.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Florence, AL
Founded: 1906

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