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Mercier Consultancy Group

Spanish Speaking Rent-a-Car Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Spanish, spoken and written.
  • Proficiency in English to communicate within the corporate environment.
  • Previous experience in the travel industry or customer service is considered an advantage.
  • Problem-solving skills and an interest in travel technology.
  • A valid EU passport is mandatory.

Responsibilities

  • Deliver customer service for international clients in the travel industry.
  • Manage car rental bookings, modifications, and cancellations.
  • Advise customers on vehicle selection and travel insurance options in Spanish.
  • Resolve travel logistics queries to support a seamless customer journey.
  • Maintain quality and performance metrics to earn a monthly performance bonus.
  • Collaborate with international teams to streamline service delivery for global travelers.
  • Maintain detailed records in the customer relationship management system.

About the Company

Company size
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