Server
About the job
- Ability to communicate in English.
- Ability to thrive in a fast-paced environment.
- No prior experience is required; entry-level and experienced candidates are welcome.
- Greet customers warmly upon arrival and provide service throughout their visit.
- Answer questions about the menu and assist customers with reservations, takeout, and delivery orders.
- Answer phone calls promptly and professionally, and manage reservations and seating arrangements, including waitlist management during peak times.
- Keep the reception area clean, organized, and welcoming.
- Fluency in another Chinese language is a plus.
About the company
Dough Zone USA operates a fast-casual restaurant chain that serves modern Chinese comfort food, focusing on dim-sum inspired dishes and shareable small plates such as dumplings, bao, and noodles. Dishes are ordered from a paper menu and typically arrive within about 15 minutes, with some items made in-house at each location and others produced in a central kitchen to ensure consistency. The chain differentiates itself by its emphasis on a large variety of affordable dumplings and noodles, a Bao Buddies program for dumpling classes and cultural education, and plans to launch retail products like frozen dumplings and sauces. Its goal is to expand its West Coast presence and enter Texas while bringing accessible, shareable Chinese eats to more diners and building community engagement.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Redmond, Washington
Founded
2014
Get referred to Dough Zone USA
See people who can refer or advise you
Simplify's Take
What believers are saying
- Campbell opened June 5, 2026, showing sustained West Coast unit growth.
- Houston now has four stores, validating Texas demand beyond a single flagship.
- Frozen dumplings and sauces can add retail revenue if the CPG launch lands.
What critics are saying
- Lacey's August 19, 2026 inspection scored 35 red points, signaling weak food-safety controls.
- Rapid expansion across four states strains managers, training, and central-kitchen logistics through 2027.
- Din Tai Fung and local dim sum rivals can copy the menu and squeeze margins.
What makes Dough Zone USA unique
- Central-kitchen prep plus in-house steamed dumplings keeps quality consistent across 29 locations.
- Berkeley opened November 19, 2025, proving campus-adjacent demand and founder credibility.
- Bao Buddies, launched November 2025, deepens school ties and strengthens brand recognition.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
Paid Sick Leave
Holiday Pay
401(k) Retirement Plan
Employee Discount Programs