Full-Time

Senior Manager

Retail Sales

Updated on 9/4/2026

Dentsu

Dentsu

10,001+ employees

Marketing analytics and digital advertising solutions

No salary listed

Kolkata, West Bengal, India

In Person

Work location is Acropolis Mall.

Category
Sales & Account Management (1)
Required Skills
Market Research

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Responsibilities
  • Work collaboratively with colleagues and, where appropriate, local markets across Dentsu to meet client service needs.
  • Coordinate activity to ensure projects and plans deliver against objectives and on time and budget.
  • Support the Client Manager and wider team with general client liaison and administration.
  • Connect with clients to support delivery of communication and service.
  • Research new market trends to incorporate into planning when appropriate.
  • Monitor sales data to measure plan effectiveness and flag issues where appropriate.
  • Develop and execute strategies to sell retail display inventory to brands.
  • Identify new business opportunities and build a pipeline of potential clients.
  • Achieve revenue targets and sales growth objectives.
  • Build and maintain strong relationships with existing clients and stakeholders.
  • Act as a point of contact for client inquiries to ensure customer satisfaction and repeat business.
  • Conduct market analysis to identify trends, competitor strategies, and customer needs.
  • Provide input for pricing models and promotional strategies to maximize revenue.
  • Monitor and report sales performance, pipeline metrics, and market feedback to leadership.
  • Use data insights to refine sales strategies and improve customer acquisition.

Dentsu International is a global marketing and advertising partner that helps brands grow by navigating the digital economy and using data-driven insights. Its services include consumer intelligence to understand customer behavior, digital marketing and advertising to reach audiences, customer experience management (CXM) to improve interactions, and gaming solutions to engage audiences. The company earns revenue through service fees, project work, and long-term contracts with a diverse mix of clients across retail, technology, and entertainment. Its approach combines research and analysis to set industry-focused insights and drive growth, while collaborating across disciplines to deliver integrated marketing solutions. Dentsu also pursues social impact initiatives, promoting inclusion and positive change in the industry and communities.

Company Size

10,001+

Company Stage

IPO

Headquarters

Tokyo, Japan

Founded

1901

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Simplify Jobs

Simplify's Take

What believers are saying

  • H1 FY2026 net revenue rose 3.7% and underlying operating profit increased 6.6%.
  • June 2026 Pacvue partnership expands Dentsu US commerce activation, optimization, reporting, and measurement.
  • August 2026 retail and creator initiatives increased Dentsu’s relevance in commerce media and influencer marketing.

What critics are saying

  • EEOC sued Dentsu on August 27, 2026 for pregnancy discrimination in Minneapolis.
  • The FTC settlement on April 15, 2026 restricts Dentsu’s brand-safety coordination practices.
  • FY2025 produced a ¥327.6 billion loss; restructuring still targets 1,300 more cuts in 2026.

What makes Dentsu unique

  • Dentsu pairs global media scale with local leadership, shown by Aisha Khan’s 2026 hire.
  • Pacvue partnership on June 2, 2026 makes Dentsu’s commerce stack more AI-native.
  • Dentsu Ghana’s August 20, 2026 School of Influence embeds creator training into client services.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

28%

1 year growth

28%

2 year growth

27%
Mylstingo
Sep 2nd, 2026
WPP cuts 1,000 more jobs as AI reprices advertising.

WPP cuts 1,000 more jobs as AI reprices advertising. Eleven thousand jobs gone since the start of 2025. Now WPP is preparing to cut up to a thousand more before the year is out, according to a Financial Times report published on Tuesday. The British advertising group, which had 97,388 employees on its books as of June 30, is shrinking again, and the stated reason is the one every white-collar industry has been bracing for: AI is making the work cheaper to do with fewer people. The cuts are part of a restructuring led by chief executive Cindy Rose, who inherited a business that has been losing clients and trimming its outlook. Alongside the redundancies, WPP will sell non-core businesses and shrink its property footprint. In London, that means folding three separate buildings on the south bank of the Thames into two. What the cuts are really about. Advertising was always going to be an early casualty. The industry sells two things, creative output and media buying, and generative AI is now good enough at both to change the economics. A campaign that once needed a team of copywriters, designers and planners can be drafted, localised into a dozen languages and tested against audience segments in an afternoon. Clients know this. Some are building the capability in-house, and the rest are asking their agencies why the invoice still looks the way it did in 2022. RECOMMENDED READ Competing in the Age of AI Marco Iansiti and Karim Lakhani How AI changes strategy, operations, and competitive advantage. WPP's answer has been to reorganise around its own AI platform, WPP Open, and a cost programme called Elevate28 that targets £500 million in gross annualised savings by 2028, with roughly £100 million expected this year. Reports describe a shift away from the old holding-company model, where dozens of agency brands operated semi-independently, toward four integrated units that share tools, data and staff. Fewer brands means fewer duplicated roles, and fewer duplicated roles means fewer people. The FT report notes that the cuts arrive amid widespread layoffs across the advertising sector, driven both by clients spending less and by AI tools making tasks more efficient. Rivals Omnicom and Dentsu have been cutting too. This is not one company's crisis. It is a sector repricing its labour. The other line item AI is eating. Headcount is only half the story. Days before WPP's plans surfaced, McKinsey published its State of AI 2026 survey, and one finding in particular should worry every software vendor selling into large enterprises. Thirty-two percent of organisations said they had skipped buying at least one software product or feature because they could build it themselves using agentic coding tools. In the technology sector, that figure rose to 41 percent. Put those two stories side by side and a pattern emerges. Companies are using AI to reduce spending on people and on software at the same time. Ad agencies are being squeezed from both directions: clients need fewer agency hours, and the agencies themselves can replace some of their own tooling with internally built systems. The savings are real, but they are being extracted from a workforce and a supplier base that spent the last decade assuming demand would only grow. McKinsey's survey also carries a caution that gets less attention. One in five respondents said their organisation was limiting AI use because of operating costs. Building your own tools is cheap on day one and expensive to run at scale, and the model bills arrive every month. WPP's bet, like everyone else's, is that the efficiency gains outrun the compute costs. That is not yet proven at the scale of a 97,000-person company. What a smaller WPP looks like. Strip away the restructuring language and the shape of the new company is fairly clear. It will be smaller, occupy less office space, own fewer businesses and route more of its work through a single AI platform rather than through a sprawl of agency brands. The pitch to clients will be speed and lower cost. The pitch to investors will be margin. Whether that pitch holds depends on something harder to model than headcount. Advertising's value was never purely in production. It was in the judgement of people who knew a market, a brand and a client's nervous chief marketing officer. If AI hollows out the production layer and the judgement layer goes with it, agencies become interchangeable, and the cheapest one wins. That is a race WPP may not want to be in. The next test comes with WPP's third-quarter results, when the market will look for evidence that the cost programme is delivering without accelerating client losses. For more coverage of how AI is reshaping business, visit Mylistingo. Ramo is the editorial voice of Mylistingo - an AI and technology news platform based in The Hague, Netherlands. Covering artificial intelligence, machine learning, robotics, and the future of technology, Ramo delivers accurate, accessible reporting for both general audiences and industry professionals. Every article is fact-checked and written to meet Mylistingo's strict no-fabrication editorial standards.

The Drum
Sep 2nd, 2026
1,000 more job cuts at WPP show the holdco model being reshaped by AI.

1,000 more job cuts at WPP show the holdco model being reshaped by AI. By jennifer faull, deputy editor. Despite reporting improved performance last month, the ad giant is set to shed another 1,000 roles globally before the end of the year. At Cindy Rose's 'Elevate 28' presentation to the market in February, the new CEO acknowledged that some redundancies would be inevitable as part of the plan to restructure WPP. In subsequent earnings updates, she has avoided commenting on speculation about just how many staffers would be affected. Figures reported by the FT this week, however, suggest another 1,000 roles will be cut globally over the coming months. WPP has cut almost 11,000 roles from its workforce since the start of 2025, including 1,267 during the first half of 2026. By the end of June, total headcount stood at 97,388, down 6.4% on the previous 12 months. It is unclear which divisions will be affected and a spokesperson for the holding company declined to comment on redundancies planned for the second half of the year, but WPP is targeting £500m of annualized savings by 2028. While this latest round might not come as a surprise, its staff have been buoyed by early signs of a turnaround. According to Rose, WPP has been landing more clients. On a press call for its first half update, she said WPP's new-business win rate was "significantly better" than it had been a year earlier and pointed to improving retention outcomes, including Huawei in China, Tesco in the UK, L'Oréal in Australia and New Zealand and Skechers across several markets. However, on the same call CFO Joanne Wilson cautioned that last year's big losses, including Mars, Coca-Cola North America and Paramount would remain a "drag" on its numbers for the remainder of the year. Want to go deeper? Ask the drum. Jay Wilson, VP, analyst at Gartner's Marketing Practice, says the latest redundancies should not necessarily be read as a reaction to WPP's recent new-business performance. Instead, they reflect a much broader shift in the economics of the agency industry. "Marketing budgets are stagnant, at 7.8% of company revenue, and the percentage of those budgets spent on agency fees has been in decline since 2023 and now sits at just 19.2% as clients shift 'non-working' spend to working media budgets, which now sit at 31.4% - the highest share we've seen," he explains. "Gartner predicts that by 2030, agency fees as a percentage of marketing budget will hit an all-time low of 15%, driven largely by the existential shifts caused by AI." That creates an awkward equation for agency groups built over decades around selling large teams of people to clients. In short, WPP's model is still some way from being fit for a new AI era. And it's not alone. Omnicom announced around 4,000 job cuts after completing its acquisition of IPG late last year, while another 10,000 people were expected to be affected by disposals. Dentsu, meanwhile, is well advanced on a program to eliminate roughly 3,400 roles outside Japan, equivalent to about 8% of its international workforce. And that's just publicly reported numbers. In some markets, there's no responsibility to disclose cuts under a certain threshold. Wilson believes the cuts at WPP are likely to come at the more junior levels, as AI augments or replaces marketing execution tasks. "The traditional agency staffing pyramid - with a wide base of junior employees executing manual tasks - is actively inverting, with agencies moving towards leaner, more senior and less labor-intensive orchestration of AI systems and processes. While entry-level staff cuts present easy opportunities to reduce cost, the risk to the long-term talent pipeline and succession planning shouldn't be overlooked." This fresh wave of redundancies also comes as the traditional holding company advantage of scale is being challenged by independent agencies and newer specialist competitors. Recent Gartner research found that most holding company agencies surveyed had reduced staffing over the past 12 months, while several independents had increased hiring. "The often-bloated hold co model isn't holding up to AI impacts and these large agency networks need to recalibrate, while independents, which have less overhead and sunk technology costs, are able to capitalize," says Wilson. "Simplification also addresses the client value proposition of the large holdcos, which have historically struggled to deliver the seamless, integrated model promised to clients and made midsize to large independent agencies more appealing to CMOs. AI is helping scale the capabilities of those independent agencies and is making them viable direct competitors of the larger holdco shops, who have traditionally competed on global scale and technology depth." WPP's share price was down on the news by 3.7% at the time of reporting. Rose will update next update the market on WPP's performance in October. Featuring: WPP plc is a British multinational communications, advertising, public relations, technology, and commerce holding company headquartered in London, England. It was...

MarTech360
Aug 27th, 2026
Aisha Khan named Head of Retail & Commerce, North America at dentsu.

Aisha Khan named Head of Retail & Commerce, North America at dentsu. Aisha Khan has taken on the role of Head of Retail & Commerce, North America at dentsu, adding a senior leadership position focused on the agency group's retail and commerce activities in the region. The move comes as retail media and commerce marketing continue to reshape the advertising landscape. Brands are increasingly looking beyond traditional media channels to connect advertising, shopper behavior, transaction data, and customer experiences. Retail and commerce have become closely linked with the broader MarTech and AdTech ecosystem. Retailers are building media networks around their first-party customer and transaction data, while brands are looking for ways to connect media exposure with shopping activity and measurable business outcomes. For agencies, this shift has created a more complex operating environment. Commerce strategies can involve retail media networks, marketplaces, connected media experiences, shopper marketing, data partnerships, and measurement. Bringing these areas together requires coordination between media, data, technology, and client teams. Artificial intelligence is adding another layer to the transformation. AI is increasingly being used for audience analysis, campaign optimization, product recommendations, forecasting, creative development, and personalization. As these capabilities develop, marketers are also paying closer attention to data quality, governance, privacy, and measurement. The North American market remains an important environment for the development of retail and commerce media. Retailers and consumer brands are investing in digital ecosystems that allow them to use first-party data while creating new advertising and engagement opportunities. Khan's appointment comes against this backdrop, with her new role focused on retail and commerce at dentsu. The position reflects the increasing strategic importance of commerce within modern media planning and marketing. For marketers, the convergence of commerce, media, and technology is changing how campaigns are evaluated. Rather than measuring advertising solely through reach or engagement, brands are increasingly interested in understanding how media contributes to consideration, conversion, and ultimately sales. The development also highlights how retail media is becoming a broader marketing discipline rather than a standalone advertising channel. Data, technology, media activation, and customer experience are increasingly connected. Khan's move into the North American leadership role adds to this evolving landscape as agencies and brands continue adapting to the growing influence of commerce, first-party data, and retail media.

PREEMPT
Aug 27th, 2026
EEOC sues Dentsu for pregnancy discrimination.

EEOC sues Dentsu for pregnancy discrimination. MINNEAPOLIS - International advertising and marketing firm Dentsu International Americas, LLC, violated federal law when it refused to hire a pregnant woman for a Minneapolis-based position promoting alcoholic beverage brands, the U.S. Equal Employment Opportunity Commission (EEOC) charged in a lawsuit announced today.

MarTech360
Aug 25th, 2026
Michelle Testa named Managing Director of dentsu Australia.

Michelle Testa named Managing Director of dentsu Australia. Michelle Testa has stepped into the role of Managing Director at dentsu Western Australia, taking on a senior leadership position within the agency's Australian operations. Testa's appointment comes as the advertising and media industry continues to change through digital transformation, data, artificial intelligence, and evolving client expectations. Agency leadership roles are increasingly focused on bringing together media, creative, technology, and customer experience capabilities while responding to changing market conditions. As Managing Director, Testa will be responsible for leadership across dentsu's Western Australia operations, including client relationships, business strategy, and the coordination of teams working across the agency ecosystem. The role comes at a time when agencies are navigating an increasingly fragmented media environment. Advertisers are balancing investments across digital, social, programmatic, connected TV, commerce media, and traditional channels, while seeking greater visibility into campaign performance and business outcomes. Artificial intelligence is also influencing how agencies operate. From audience analysis and media planning to content development and campaign optimization, AI is becoming part of the marketing workflow. This is creating new opportunities while also requiring agency leaders to consider how technology can be integrated effectively into existing processes. For regional agency leaders, these changes also need to be considered alongside local market dynamics. Western Australia has a distinct business environment, with industries and economic conditions that can influence how brands approach marketing and communications. Testa's move into the Managing Director role places her within this evolving environment, with responsibility for balancing local market requirements with the broader capabilities and strategies of a global agency network. The appointment also highlights the continued importance of leadership in regional advertising markets. As clients increasingly seek integrated approaches spanning media, data, technology, and creative, agency leaders are taking on broader responsibilities across disciplines. For the wider MarTech and AdTech ecosystem, Testa's appointment reflects the continued convergence of advertising, technology, data, and business strategy. Her move adds to the leadership landscape within Australia's advertising industry as agencies continue adapting to changing consumer behavior, emerging technologies, and new expectations around marketing effectiveness.