Q

QIMA

Quality control, auditing, testing, and compliance

Technical Specialist

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeBotucatu, State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • A completed higher-education degree in Food Engineering, Chemical Engineering, Veterinary Medicine, Animal Science, Biology, or a related area.
  • Experience in the food-industry segment, working in Quality Assurance.
  • Experience managing certifications and Food Safety programs.
  • Knowledge of GFSI-recognized standards and programs, such as IFS, BRCGS, IFS Progress, and BRCGS Start!, or similar programs.
  • Experience with audits, inspections, and/or supplier evaluations.
  • Experience managing teams and monitoring performance indicators.
  • Knowledge of a Quality Management System (QMS).
  • Knowledge of auditing techniques and procedures.
  • Knowledge of Microsoft Office.
  • Knowledge of English.
  • Knowledge of Spanish.
  • Ability to work remotely.
  • Experience managing and monitoring KPIs.

Responsibilities

  • Support technical management of second-party protocols and/or inspections with stakeholders.
  • Support management of the internal and external team, including auditors and technical reviewers, and support resource planning for projected deliverables.
  • Support the technical manager by providing technical support to auditors, reviewers, and internal and external clients.
  • Develop and review procedures and checklists for protocols as needed.
  • Develop, review, and maintain procedures, work instructions, operational workflows, and process checklists.
  • Provide technical support to auditors, inspectors, reviewers, clients, and the internal team; review technical reports as needed; and conduct and/or accompany audits and technical supervision.
  • Deliver training to auditors and reviewers on interpreting requirements, and support corrective and preventive actions, complaints, and appeals.
  • Support the technical manager in selecting new auditors, inspectors, and/or reviewers.
  • Support the qualification and ongoing qualification maintenance of auditors, inspectors, and/or reviewers.
  • Support management of the department's/role's KPIs.
  • Improve processes and procedures based on QIMA, client, and CPO KPI indicators.
  • Meet client and CPO KPIs, maintaining clients and active protocols.
  • Monitor all stages of internal audit and/or inspection processes to ensure compliance with client protocol, inspection, and internal procedure requirements.
  • Support investigations into recalls, complaints, and appeals in the department.
  • Identify and open corrective action reports (RACs) and preventive action reports (RAPs), and actively participate in defining and implementing corrections, root-cause analysis, and corrective actions.
  • Prepare response letters to clients regarding disputes.
  • Work with auditors and reviewers to monitor and assess the use of checklists and related procedures.
  • When applicable, accompany sample collection and follow up on the process.
  • Compile data and prepare reports and presentations for management.
  • When applicable, support the technical manager in maintaining certification-scheme portals/databases and client systems.
  • Maintain effective coordination between QIMA departments and internal and external clients.
  • Support the operations manager in measuring resources required for delivering results.
  • Support the Quality Management System in maintaining applicable processes and procedures.
  • Maintain confidentiality of all QIMA and client information.
  • Perform other related duties as needed or as directed by the manager.
  • Participate in conferences, meetings, and training as needed.

Desired Qualifications

  • Postgraduate study in Food Safety or a related area.
  • Organizational and time-management skills.
  • Technical communication skills, both verbal and written.
  • Ability to work effectively as part of a team.
  • Resilience and adaptability.
  • Conflict-management and resolution skills.
  • Negotiation skills.
  • Leadership and team-management skills.
  • Analytical skills and decision-making ability.
  • Results orientation and ability to meet deadlines.

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Hong Kong
Founded
2005

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