Full-Time
IT Support
Updated on 8/1/2026
Foxconn Industrial Internet
1,001-5,000 employees
Designs and manufactures intelligent manufacturing solutions
No salary listed
Houston, TX, USA
In Person
 IT & Security (1) |
|---|
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- A bachelor's degree in Computer Science or equivalent experience is required.
- Strong customer support skills are required.
- Provide technical support to end users and assist with hardware, software, and IT infrastructure needs.
- Resolve end-user issues and requests.
- Install and configure FII-approved software.
- Identify, resolve, or escalate software and hardware issues to the proper teams.
- Image and deploy laptops and desktops.
- Instruct new hires on backing up their data to OneDrive and contacting the Help Desk with issues and requests.
- Manage and support mobile phones through Verizon mobile device management.
- Create and manage user login accounts in Active Directory.
- Maintain team inventory, software databases, and procedural databases.
- Create and modify standard operating procedures, how-to guides, and procedural documentation.
- Update software libraries.
- Support and maintain conference room conferencing equipment.
- Research and answer technical questions from other FII departments.
- Perform inventories and audits.
- Assist the OT production IT support team when needed.
- Provide support for corporate events.
- Act as liaison for Google partner accounts.
- Help maintain printers by replacing toner and ink and coordinating repairs.
Foxconn Industrial Internet designs and manufactures advanced technology hardware and offers intelligent manufacturing services to large tech firms, centered on automation and the industrial internet. Its offerings span design, hardware like Nvidia GB200 AI servers, switches/routers, data-center gear, industrial robots, plus cloud/edge computing platforms and edge solutions (Lighthouse Factory, FII Cloud with Tencent Cloud, Fog Cerebellum) to digitize data and optimize production. It differentiates itself by acting as a full design-to-manufacture partner with scale, exclusive assembly of premium AI servers, and a focus on high-margin cloud, networking, and AI-related services, backed by Foxconn. Its goal is to move beyond traditional contract manufacturing into high-value technology services, expanding AI-server and data-center businesses and venturing into EVs and semiconductor test automation.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Shenzhen, China
Founded
2015
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Simplify's Take
What believers are saying
- AI computing infrastructure demand supported 2025 revenue above RMB 900 billion.[7]
- FII's global footprint supports North American programs in Wisconsin and Mexico.[2][3]
- Reference-design work for AR glasses expands FII beyond servers into wearables.[6]
What critics are saying
- Revenue concentration in AI servers ties results to Nvidia and hyperscaler spending cycles.[1][4]
- Geopolitical restrictions on China-linked technology shipments threaten cross-border manufacturing plans.[2][3]
- AR glasses design wins face execution risk if waveguide costs stay high.[6]
What makes Foxconn Industrial Internet unique
- Foxconn Industrial Internet combines industrial internet software with electronics manufacturing scale.[1][3]
- Its offerings span cloud service equipment, network gear, precision tools, and robots.[1][4]
- The company positions itself in AI productivity, liquid cooling, and data-center testing clusters.[3]
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