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IHG

Global hotel company

Executive Housekeeper - New Hotel Opening

Full-TimeUpdated on 10/23/2026
€50k - €55k
Expert
Bachelor's
Italy
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • Possess a high school diploma or equivalent.
  • Have four years of housekeeping or laundry experience, preferably in a hotel of similar size and complexity, including supervisory experience.
  • Be fluent in English and Italian; additional languages are preferred.
  • Have valid authorization to work in Italy and the appropriate visa and/or work permit where applicable; a European visa or valid work permit is required.
Responsibilities
  • Assume full responsibility for the efficient operation of the Housekeeping department and provide products and services within brand operating standards.
  • Maintain thorough knowledge of the property's facilities and services, room types, locations and layouts.
  • Focus on rejuvenating the room and public-area experience and the laundry experience.
  • Administer housekeeping and laundry facilities and maintain a secure environment for guests.
  • Ensure established policies, procedures and best practices are in place and rigorously enforced.
  • Partner with Front Office/Guest Services, Reservations and Food and Beverage to determine and meet guest needs and oversee the smooth operation of the Housekeeping department.
  • Promote a cost-focused philosophy through training and education.
  • Operate the property in compliance with legal, statutory and financial requirements; maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls.
Desired Qualifications
  • A bachelor's degree in Hospitality, Hotel or Business Management and more than five years of experience in a similar hotel operational role are preferred.
  • Additional languages are preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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