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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For Greater Charlotte and Wake Forest, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal program, or EMT qualification is required.
  • For IL/WI and Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • For Greater Charlotte, current American Heart Association Basic Life Support certification, successful completion of Atrium Health’s competency assessment, recognized or certified CMA or RMA status through a listed national organization, and successful completion of the system-approved primary trainer program are required.
  • For IL/WI and Floyd & Navicent divisions, Basic Life Support for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required; CMA or RMA certification through one of the listed organizations is required.
  • For Wake Forest, current American Heart Association Basic Life Support certification and the listed medical assistant credentials are required. Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas. The requirements also include successful completion of Atrium Health’s competency assessment, professional-practice advancement through a listed governance, safety, super-user, vaccine, or certificate-holder role, and six points from the additional market responsibilities list.
  • Two years of experience in a clinical practice setting as a Medical Assistant is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency is required.
  • Proficient computer skills, including keyboarding, navigation within a Windows operating system, electronic mail, and exposure to electronic medical records systems, are required.
  • Must be able to provide age-appropriate care and demonstrate knowledge of growth and development across the lifespan, assess patient-status data, interpret information to identify age-specific needs, and provide care in accordance with departmental policies and procedures.
  • Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Must be able to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Must have functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Must wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards, and operate all equipment necessary for the job.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the area of specialty while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, allergies, and screenings such as depression, suicide, falls, and social drivers of health.
  • Assist the provider with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results. Perform point-of-care testing as ordered and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely in accordance with the rights of medication administration.
  • Perform other duties as assigned, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work as a team, and escalate issues appropriately.
  • Maintain a clean work environment by cleaning instruments and equipment appropriately, ensuring equipment and supplies are in working order, and keeping areas appropriately stocked.
  • Assist with training and onboarding other teammates as needed.
  • Serve as a role champion or committee member as needed.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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