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JCPenney

Department store and ecommerce retailer

Operations Associate

MerchandisingConfirmed live in the last 24 hours
Part-timeNorman, OK, USA$12 - $15 /hrIn-person

About the Job

Requirements

  • Ability to work an early-morning schedule before the store opens.
  • Ability to work actively at a fast pace and perform merchandise and backroom operations.
  • Ability to learn merchandise and business processes through peers or training materials.
  • Ability to provide customer service, cooperate respectfully with others, take accountability, and act with energy and urgency.

Responsibilities

  • Perform store operations functions to create an outstanding customer experience.
  • Provide customer service and assist customers with questions or requests.
  • Change merchandise ticket prices and execute signing across the store.
  • Replenish and restock merchandise by pulling and preparing items for the sales floor.
  • Work with co-workers to unload trucks and prepare merchandise in the backroom.
  • Keep the stockroom safe, clean, and organized.
  • Find and fulfill orders placed online when assigned.
  • Execute leadership's merchandise placement plans and maintain merchandising standards while moving goods to the sales floor.
  • Learn merchandise and business processes from peers or training materials.
  • Solve problems and make decisions that support sales, profit, or customer service; perform work efficiently and effectively.
  • Look for ways to improve the customer experience and take appropriate action with energy and urgency.

About the Company

JCPenney

Department store and ecommerce retailer

JCPenney is a U.S. department-store and ecommerce retailer. Its merchandise spans apparel, home goods, beauty, jewelry, and related services. Customers shop through stores and digital channels, with selected locations also hosting salon, optical, and portrait services. Store operations, merchandising, supply chain, ecommerce, technology, and corporate functions support the business. This scope covers JCPenney itself and does not rely on changing parent-company branding. The workforce connects customer-facing service with the inventory, digital, and commercial functions that keep the retail operation running.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Plano, TX
Founded
1902

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