GCI's Program Engineer is responsible for overseeing and coordinating engineering projects from conception to completion. Manage technical aspects of programs, ensuring alignment with business goals, and collaborate with cross-functional teams to deliver high-quality results on time and within budget. Serve as a technical leader and consultant in areas of expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Program Planning and Strategy

Provide technical leadership, ensuring alignment and oversight for assigned programs, driving innovative and high-quality solutions which are in line with strategic goals and long-range technical plans.
Develop and manage program plans, including scope, schedule, budget, and resource allocations, ensuring financial & service quality monitoring controls are in place.
Define technical program objectives and success criteria in alignment with organizational goals and long-range plans, company culture and mission.
Specify architectural standards, implementation requirements, ongoing support needs, and lifecycle management planning framework.
Identify and mitigate program risks and issues.
Optimize resource utilization to achieve program goals within budget constraints.
Monitor and report on program technical execution & quality performance.
Follow IEEE/Industry regulations, codes & standards, working at industry leading levels and following engineering discipline practices.
Ensure compliance with company policies, procedures, legal regulations, and auditing.

Project Planning & Execution Support

Support multiple technology projects from initiation to completion to operations hand-off as a support and escalation resource.
Lead project engineers through major, multifaceted projects that span multiple departments and disciplines.
Monitor project activities and provide strategic technical guidance and alignment within a specific program, as well as across the enterprise.
Develop and validate engineering estimates, project plans, and execution strategies.
Coordinate with project managers to ensure project milestones and deliverables are met.
Monitor project performance, ensuring adherence to timelines and quality standards.
Provide post-implementation operational support for projects, ensuring efforts align with business line services and strategic objectives.
Lead and mentor project teams, providing guidance and support as needed.
Foster a collaborative environment to enhance team performance and productivity.
Manage resource allocation, establish architectural standards, and ensure teams have the necessary tools and support.

Stakeholder Management

Act as the primary liaison with technical strategy, program management, project engineering, and project management teams, providing guidance and alignment across complex company initiatives.
Serve as the primary point of contact for stakeholders and executive leadership.
Facilitate meetings and workshops to drive program objectives and decision-making.
Prepare and present regular program status reports and key issue updates to senior management and stakeholders.

Continuous Improvement

Promote a culture of continuous improvement and operational excellence within the engineering team.
Adhere to best practices and design standards when coordinating with other programs and projects to identify and implement efficiencies that extend beyond the scope of a single program.
Evaluate program performance and implement process improvements.
Identify and address dependencies and risks that may impact program success.
Promote best practices and lessons learned across projects and teams.
Drive innovation and efficiency in technology solutions and project execution across multiple teams, departments, and companywide.
Ensure team takes full advantage of advances in technologies used by the company and across the industry to improve and add new services for our customers.

Focus Areas –

Voice Core

Additional Job Requirements:

Provide technical leadership for the architecture, design, deployment, and optimization of Class 4/Class 5 switching platforms, including Metaswitch, softswitches, SBCs, and MGWs.
Provides advanced expertise in SIP, SS7/SIGTRAN, MGCP, ISDN PRI, TDM, and IMS architectures to support scalable, resilient, and interoperable voice networks.
Design and oversee end-to-end core network architectures for large-scale deployments, ensuring alignment with technical, regulatory, and organizational requirements.
Serve as the engineering liaison across Strategic Management Office (SMO), Front-end Estimating Engineering (FEET), Sales Engineering (SE), and other stakeholders to drive design approvals, project estimates, technical strategy, and alignment with broader business objectives.
Lead engineering reviews, including After Action Reviews (AARs), to assess project network impacts, drive continuous improvement, incorporate lessons learned, and inform future designs and engineering practices.
Strong knowledge of engineering standards, reference designs, testing, and documentation.

Protocols & Standards:

SIP/SIP-I/SIP-T	SIGTRAN: M2UA,M3UA	RTP/RTCP	SDP
H.248/Megaco	MGCP	ISDN	PRI
TDM

Hardware & Software:

Metaswitch	Ribbon	STP	SCP
Media Gateways	Softswitch	SBC	PIC
Netscout	Metasolv

Preferred Certifications:

Metaswitch	CCNA	VoIP	SS7/SIGTRAN
SSCA

COMPETENCIES:

ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
- Ability to remain current within the industry standards and best practices.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
- Ability to influence without authority and guide a team towards common goals by demonstrating strong leadership skills, building trust, and maximizing relationships across the company.
- Ability to professionally mediate conflicts and foster technical alignment.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
- Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external audiences, professionally handle inquiries and complaints, and communicate effectively with the team.
- Ability to convey technical information in presentation/training format to a range of technical and non-technical audiences at all levels of the company.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
- Strong analytical, problem-solving, and troubleshooting skills, with the ability to reconcile divergent demands and prioritize individual workload.
- Strong critical thinking and decision-making skills with the ability to use sound, logical judgment based on data, research, analysis, and experience to choose an appropriate course of action.
- Strong strategic planning and implementation skills with the ability to set measurable and achievable goals and objectives for the team.
- Adept at developing, documenting and executing technical plans and activities that have a broad organizational impact.
- Demonstrated ability to define, deliver, and support strategic plans for aligning organizational technical strategies and long-range planning.
- Ability to prioritize and successfully execute multiple projects, under time constraints, in an environment with changing priorities, goals, and competing deadlines.
- Demonstrated ability to professionally mediate conflicts, recommend and implement solutions, and foster technical alignment.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, PowerPoint, SharePoint, Visio) to complete job duties effectively.
- Excellent professional and technical knowledge of the telecommunications industry.

Additional Job Requirements:

This is an intermediate level position within the discipline demonstrating broad knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving minimal instruction on routine work and general instruction on new assignments. Works under moderate supervision with latitude for independent judgment. Supports higher level staff in implementing more complex projects.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

High School diploma or equivalent.
Bachelor’s degree in Engineering, Mathematics, Physics, Computer Science, Project Management, Business, IT/IS, or related discipline. *
Minimum of seven (7) years of progressive professional engineering experience. *

Preferred:

Master’s degree in Engineering.
Broad experience in the telecommunications industry within any of the following fields: Broadband Internet, ISP Infrastructure, Urban & Rural Fiber Optic Networks, Mobile & Fixed Wireless, Microwave & Satellite Communications, Capacity Planning, Lifecycle Management, Information Technology & Security.
Other relevant telecom industry or job specific certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Agile or Scrum certifications.

DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

GCI headquarters are based in Anchorage with project work occurring throughout the state of Alaska as well as locations in Oregon and Washington state.
Must be willing to travel up to 25% of the time to include rural locations off the road system.
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.

Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.

EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

About the company

GCI is Alaska’s largest telecommunications provider, delivering internet, phone, and data services to people and organizations across the state. It uses a network built on fiber optic, satellite, and microwave links to move data across 200+ communities, with connections to the lower 48 via diverse fiber routes that allow customized services for healthcare, education, enterprise, and residential customers. The company differentiates itself through more than $4 billion invested in Alaska’s network and facilities, plus a geographically diverse system that serves communities others cannot reach, enabling tailored solutions. Its goal is to provide reliable, customized communications connectivity across Alaska so schools, hospitals, businesses, and residents stay connected on a robust state-wide network.

Company Size

N/A

Company Stage

N/A

Total Funding

$17.2M

Headquarters

Anchorage, Alaska

Founded

1979

Get referred to GCI

See people who can refer or advise you

Simplify's Take

What believers are saying

NTIA approved $121.2 million for GCI projects serving 18 Alaska communities in 2026.
August 2026 upgrades reached Craig, Haines, Metlakatla, Skagway, and five other Southeast hubs.
FCC approved GCI Holdings' Quintillion acquisition on April 22, 2026, expanding fiber reach.

What critics are saying

FCC is reviewing GCI Liberty's Malone control and GCI's DEI practices in 2026.
Quintillion integration depends on regulatory and execution success after April 2026 approval.
NTIA and Alaska Plan funding underpin GCI's rural economics; removal strands 2026-2027 expansion.

What makes GCI unique

GCI covers 83% of Alaskans across 125 communities with 5G in 2026.
AIRRAQ combines GCI and Bethel Native Corporation fiber, microwave, and urban pricing.
GCI added Starlink bonded gateways in June 2026 for remote network resiliency.

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Benefits

Remote Work Options
Flexible Work Hours
Professional Development Budget

Company News

GCI

Aug 20th, 2026

GCI expands 5G mobile service in 9 more Southeast Alaska communities.

GCI expands 5G mobile service in 9 more Southeast Alaska communities. August 20, 2026 Upgrades are complete in Craig, Haines, Hydaburg, Kake, Klawock, Klukwan, Metlakatla, Skagway and Thorne Bay ANCHORAGE, Alaska - Whether it's checking a ferry schedule, watching the weather before heading out on the water or traveling for a weekend basketball tournament, Southeast Alaskans rely on connectivity every day. In a region where communities are connected by waterways instead of highways, reliable mobile service helps keep people informed, connected and safe. That's why GCI continues investing in its wireless network across Southeast Alaska, including recent upgrades in Craig, Haines, Hydaburg, Kake, Klawock, Klukwan, Metlakatla, Skagway and Thorne Bay. Customers in the upgraded communities now have access to expanded 5G service and increased unlimited talk, text and data coverage. "When customers use GCI, they should expect the best service Alaska has to offer," said GCI Senior Vice President and Chief Technology Officer Troy Goldie. "These upgrades strengthen our network throughout Southeast Alaska and help ensure we're delivering the reliable mobile service that our customers count on every day." GCI has turned up 5G service in more than 100 communities across the state in 2026. Since first launching the service in Anchorage in 2020, GCI has expanded 5G to more than 125 communities, covering 83% of Alaskans statewide. The upgrades are part of GCI's ongoing efforts to make its mobile network stronger, smarter and more reliable. The upgrades also give GCI's network teams better visibility into how the network is performing, making it easier to manage and faster to respond to issues and keep customers connected. "Every investment we make is aimed at creating more direct, high-quality connections to our network," Goldie said. "That matters in a place like Alaska, where stronger mobile service helps customers stay connected at home, around town, and throughout the state on Alaska's largest network." These upgrades are supported in part by the Universal Service Fund's Alaska Plan, a program designed to help providers strengthen, expand and maintain telecommunications service in high-cost areas like Alaska. Over nearly five decades, GCI has invested more than $5 billion to build, operate and continually improve Alaska's largest telecommunications network. That commitment continues through ongoing investments in the infrastructure, technology and workforce needed to keep Alaska connected and ready for what comes next. Headquartered in Alaska, GCI provides data, mobile, voice and managed services to consumer, business, government, and carrier customers throughout Alaska, serving more than 200 communities. The company has invested more than $5 billion in its Alaska network and facilities over the past 45+ years. Through a combination of ambitious network initiatives, GCI continues to expand and strengthen its statewide network infrastructure to deliver the best possible connectivity to its customers and close the digital divide in Alaska. Learn more about GCI at www.gci.com. GCI is a wholly owned subsidiary of Liberty Capital Corporation (Nasdaq: GLIBA, GLIBK). Learn more at https://www.libertycapitalcorp.com/.

Delta Discovery

Jul 22nd, 2026

GCI to receive $121.2M in broadband infrastructure grants.

GCI to receive $121.2M in broadband infrastructure grants. The grants will fund infrastructure serving 18 Alaska communities. In a significant step toward closing Alaska's digital divide, the National Telecommunications and Information Administration (NTIA) has approved Alaska's Final Proposal to distribute Broadband Equity, Access, and Deployment (BEAD) grant award funding to connect unserved and underserved locations. The Final Proposal, which includes $121.2 million for three GCI projects, represents the most significant broadband investment in Alaska's history. "The NTIA's approval of Alaska's BEAD Final Proposal is a major milestone for Alaska and is the culmination of a years-long effort by NTIA, the state, and telecommunications providers to create an infrastructure program that benefits Alaskans," said Billy Wailand, GCI Senior Vice President of Corporate Development. "We're incredibly grateful to Senator Murkwoski, Senator Sullivan and Congressman Begich for their close collaboration with NTIA, ensuring the BEAD program took into account Alaska's unique geography and telecommunications challenges. We're also thankful for Governor Dunleavy's leadership and the dedication of the Alaska Broadband Office in securing this funding to move Alaska's broadband future forward." The vast majority of GCI's BEAD grant funding will be used to expand the AIRRAQ Network, a partnership between GCI and Bethel Native Corporation (BNC), bringing gigabit broadband service and urban pricing to 16 additional communities in Western Alaska. These communities are: Chefornak, Goodnews Bay, Kipnuk, Kongiganak, Kwigillingok, Marshall, Mekoryuk, Mertarvik, Mountain Village, Nightmute, Pilot Station, Pitkas Point, Russian Mission, Saint Mary's, Togiak, and Twin Hills. This brings the total number of communities to be served by the AIRRAQ Network to 29, with the first five communities including Bethel launched last year. "BNC's leadership, insight, and connection to the region remain absolutely essential to the continued success of the AIRRAQ Network," said Wailand. "Together, we're delivering a network shaped by community priorities and creating real, lasting opportunity across the region." GCI plans to connect BEAD-funded communities with new middle-mile fiber and existing high-capacity microwave extensions, deploying fiber-to-the-premises infrastructure within communities. "Our hybrid fiber and microwave design provides robust, reliable, and scalable connectivity in a cost-effective and sustainable manner that exceeds BEAD performance standards," Wailand said. "GCI is eager to start design, engineering, and permitting for this project, working closely with our community partners to ensure a network built to last that works for the region." GCI also received BEAD grant funding to build out additional fiber infrastructure in Anchorage and Eagle River, with plans to launch internet service in Ship Creek, Bear Valley, Rabbit Creek, and the South Fork of Eagle River. "GCI is excited to deliver high-speed, reliable Internet to more of our urban neighbors through combined investments by NTIA and GCI," said Wailand. "These projects shore up urban areas that today lack reliable, upgraded infrastructure that Alaskans expect and rely upon." Having received approval by NTIA, Alaska's Final Proposal now advances to the National Institute of Standards and Technology (NIST) for review. October 20, 2022 In "Inside Bethel News" Closing the digital divide and bringing digital equity to the Yukon-Kuskokwim Delta a top priority. The Bethel Native Corporation (BNC) announced today (August 18th, 2021) that it would apply - in partnership with GCI, Alaska's largest telecommunications provider - to the National Telecommunications and Information Administration (NTIA) for a $43... August 27, 2021 In "Inside Bethel News" November 2, 2022 In "Inside Bethel News"

The Fast Mode

Jul 21st, 2026

GCI expands upgraded 5G mobile service across Alaska communities.

GCI expands upgraded 5G mobile service across Alaska communities. GCI is launching upgraded 5G mobile service in communities across Alaska, improving performance, reliability and coverage and reinforcing the company's long-standing commitment to deliver - not just promise - reliable connectivity for Alaskans. Since first launching 5G in Anchorage in 2020, GCI has expanded the service to 83% of Alaskans in more than 125 communities statewide. This year alone, GCI has completed 5G upgrades in more than 100 communities across Alaska. That includes communities like Noorvik in Northwest Alaska, Tanana in the Interior, Port Lions on the Kodiak Island, and Metlakatla in Southeast Alaska, with more upgrades on the way. These upgrades - which transition communities from legacy 2G, 3G and LTE technologies to modern 5G infrastructure - reflect years of planning, engineering and on-the-ground fieldwork across the state. With upgraded 5G technology in place, GCI has greater visibility across its network, enabling more efficient traffic management, faster troubleshooting and a more consistent customer experience, even in remote areas. Leveraging its nearly five decades of experience, GCI uses every tool in its toolkit to extend connectivity across Alaska's enormous and varied landscape - from fiber to microwave to satellite. Over the past 47 years, the company has invested more than $5 billion to build and continually improve Alaska's largest and most advanced telecommunications network. This latest wave of 5G upgrades is supported in part by the Universal Service Fund's Alaska Plan program, which is designed to help providers maintain, expand and improve telecommunication services in high-cost areas. Troy Goldie, GCI Senior Vice President & Chief Technology Officer This is a huge step forward, but we're not done yet. By retiring older technologies and standardizing our infrastructure, we're improving performance today while setting the stage for the continued evolution of our wireless network. This is about operating a smarter network. With better tools and visibility, our teams can respond more quickly, manage performance more effectively and continue improving service over time. Billy Wailand, GCI Senior Vice President of Corporate Development Bringing modern mobile service to communities across Alaska matters because reliable connectivity isn't optional. It's part of everyday life, and our job is to make sure it's there when it matters most no matter where you live. Support through programs like the Alaska Plan help make this kind of progress possible in communities across the state. We're using that investment to deliver tangible results throughout Alaska as we work to close the digital divide and bring access to reliable connectivity to all Alaskans. Ray Sharma is an Industry Analyst and Editor at The Fast Mode. He has over 15 years of experience in mobile broadband technologies and solutions, conducting research and analysis on various technology segments and producing articles and write-ups on the latest developments within the sector. He is also in charge of social media engagement and industry liaisons. The Fast Mode 9658 likes TWEETS 28.4K FOLLOWING 3479 FOLLOWERS 13.2K

Liberty Capital Corporation

Jul 14th, 2026

Liberty Capital Corporation announces second quarter earnings release and conference call.

Liberty Capital Corporation announces second quarter earnings release and conference call. ENGLEWOOD, Colo.-(BUSINESS WIRE)- Liberty Capital Corporation ("Liberty Capital") (Nasdaq: GLIBA, GLIBK) will host a conference call to discuss results for the second quarter of 2026 on Thursday, August 6th at 11:15 a.m. E.T. Before the open of market trading that day, Liberty Capital will issue a press release reporting such results, which can be found at https://www.libertycapitalcorp.com/investors/news-events/press-releases. Following prepared remarks, the company will host a brief Q&A session during which management will accept questions regarding Liberty Capital and Liberty Broadband Corporation. The press release and conference call may discuss the financial performance and outlook of these companies, as well as other forward-looking matters. To participate in the call by phone or to ask a question, please call +1 (877) 407-3944 or +1 (412) 902-0038, with a confirmation code of 13756847, at least 10 minutes prior to the call. The conference administrator will provide instructions on how to use the polling feature. In addition, a webcast of the conference call will be hosted on Liberty Capital's investor relations site. Please visit https://www.libertycapitalcorp.com/investors/news-events/ir-calendar to register for the webcast. Links to the press release and replay of the call will also be available on the Liberty Capital website. The conference call will be archived on the website after appropriate filings have been made with the SEC. About Liberty Capital Corporation Liberty Capital Corporation (Nasdaq: GLIBA, GLIBK) consists of its wholly owned subsidiary GCI. GCI is Alaska's largest communications provider, providing data, voice and managed services to consumer and business customers throughout Alaska, serving more than 200 communities. GCI has invested $4.7 billion in its Alaska network and facilities over the past 45 years. Through a combination of ambitious network initiatives, GCI continues to expand and strengthen its statewide network infrastructure to deliver the best possible connectivity to its customers and close the digital divide in Alaska. Liberty Capital Corporation Hooper Stevens, +1 720-875-5406 Released July 14, 2026

The Petersburg Pilot

Jun 11th, 2026

Visiting GCI reps outline plan for new cell tower.

Visiting GCI reps outline plan for new cell tower. Orin Pierson / Petersburg Pilot 1/2 During the community Q&A meeting last week in Petersburg, Megan Webb, GCI's senior director of corporate communications, points out the expanded coverage area that will be created by the GCI cell tower soon to be installed at 1111 S. Nordic Drive. Orin Pierson / Petersburg Pilot 1/2 During the community Q&A meeting last week in Petersburg, Megan Webb, GCI's senior director of corporate communications, points out the expanded coverage area that will be created by the GCI cell tower soon to be installed at 1111 S. Nordic Drive. Orin Pierson / Petersburg Pilot 1/2 During the community Q&A meeting last week in Petersburg, Megan Webb, GCI's senior director of corporate communications, points out the expanded coverage area that will be created by the GCI cell tower soon to be installed at 1111 S. Nordic Drive. For the better part of a year wireless communication infrastructure has been a topic of controversy and community engagement in Petersburg. The Central Council of the Tlingit and Haida Indian Tribes of Alaska has been pursuing three tower locations in Petersburg through its broadband initiative, Tidal Network, as part of a federally funded broadband expansion effort - a project that has drawn sustained opposition from a contingent of residents raising concerns about radio frequency emissions, tower placement near homes and schools, and the pace of development. That community opposition helped...

GCI

Program Engineer - Voice Core

About the job