Marriott International

Manages and franchises hotels around the world

Assistant Event Manager

Project ManagementUpdated on Nov 12

Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

High school diploma or GED equivalent is preferred.
Less than 1 year of related work experience is preferred.
At least 2 years of supervisory experience is preferred.
The role requires the ability to move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.
Maintain a clean and professional uniform and personal appearance.
Protect confidential proprietary information and company assets.
Use clear and professional spoken language and prepare and review written documents accurately and completely.
Develop and maintain positive working relationships, support common team goals, and respond appropriately to employee concerns.
No license or certification is required.

Responsibilities

Manage on-site details for executing group events, develop and follow checklists and itineraries, and troubleshoot event problems.
Serve as the liaison and contact person to coordinate event details with clients, outside vendors, meeting planners, and others involved in events.
Design, confirm, and communicate room layouts and setup requirements for special events.
Enter and retrieve information in computer databases to update records, files, and reservations.
Transmit information or documents using computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare weekly departmental payroll paperwork.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
Follow company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications.
Visually inspect tools, equipment, and machines.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Answer telephones using appropriate etiquette.
Ensure adherence to quality expectations and standards.

POSITION SUMMARY

Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: At least 2 years of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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