Social & Community ServicesCase Management & Advocacy
About the job
Requirements
Demonstrate strong active listening skills to ensure people feel heard.
Be proficient in computer applications and electronic medical record systems.
Be proficient with Microsoft Office Suite and related software.
Communicate effectively with clients, their loved ones, and other professionals.
Make sound decisions in emergency situations.
Write business correspondence and analyze policies and procedures.
Effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Define problems, collect data, establish facts, and draw valid conclusions.
Have working knowledge of twelve-step recovery programs.
Understand, train in, and apply evidence-based practices.
Strictly adhere to ethical treatment standards.
Demonstrate strong time management skills.
Hold a current and valid Peer Support Certification.
Have four years of relevant experience, or an equivalent combination of education and experience.
Have lived experience and at least one year in recovery.
Hold active CPR and First Aid certification; certification may be provided by Axiom.
Recognize the complex context of mental health and substance use disorders.
Be familiar with medical and pharmacological resources and the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition.
Demonstrate knowledge of equal employment opportunity policy and respect and sensitivity for cultural differences.
Understand group process and content, group growth, and group theory, and select and use appropriate group-facilitation strategies.
Write comprehensive, clear psychosocial narratives; understand applicable regulations; and prepare accurate, concise notes recording client progress in relation to treatment goals.
Responsibilities
Build trusting, recovery-focused, trauma-informed relationships using shared lived experience.
Provide direct one-to-one services and group sessions.
Facilitate psychoeducational groups and support groups.
Educate clients on harm-reduction strategies.
Transport clients to appointments or services when needed.
Assist clients in navigating community resources and accompany individuals to appointments or services where needed.
Help reduce barriers to engagement in services.
Collaborate with other departments to assess client progress, needs, and barriers.
Attend clinical oversight, daily treatment-team staffing, clinical supervision, and other requested meetings.
Complete all clinical documentation by the end of each shift.
Maintain strict adherence to ethical standards and legal requirements.
Challenge individuals to explore their strengths and overcome obstacles.
Secure client information according to Health Insurance Portability and Accountability Act and Code of Federal Regulations, Part 2 standards.
Perform other related tasks and projects assigned by management.
Desired Qualifications
Identify client needs and recovery goals.
Lessen feelings of isolation.
Demonstrate diversity awareness, promote a harassment-free environment, and support a diverse workforce.
Cultivate opportunities through relationships with diverse people, respect varied worldviews, and challenge bias and intolerance.
Description
The Peer Support / BHT works closely with the entire treatment team to provide high quality services to the clients we serve at Axiom Care. A Peer Support Specialist provides emotional, social, and practical support to individuals in recovery by sharing personal lived experience and offering guidance, encouragement, and advocacy.
The role promotes hope, recovery, and empowerment. Those in this role provide direct services 1:1 and group sessions. Peer and Recovery Support Specialists provide transportation, assist clients in navigating community resources, accompany individuals to appointments or services where needed, help reduce barriers to engagement in services. Indirect service includes attending clinical oversight, staffing, other meetings as needed, and completing all clinical documentation by the end of each shift.
Shift: (Days) Monday - Friday 10:00AM- 6:00PM
Duties/Responsibilities:
Build trusting, recovery-focused trauma informed relationships using shared lived experience.
Facilitate psychoeducational groups and support groups.
Educate clients on harm reduction strategies.
Transport clients to appointments or services when needed.
Collaborate with all other departments to assess client progress, needs, and barriers.
Always maintain strict adherence to all ethical standards and legal requirements.
Challenge individuals to explore their strengths and overcome obstacles.
Secure client information per HIPAA and CFR42 part 2 standards.
Attend mandatory treatment team staffing daily, clinical supervision y or other meetings as requested.
Perform other related tasks and projects assigned by management.
Supervisory Responsibilities:
· None.
Who is Axiom Care?
Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.
Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (McCain Veteran Center).
Together, we’re building a future where compassionate care is accessible to all – come be a part of it!
What we offer:
· Medical, Dental, and Vision
· 401(k) with up to 3.5% match
· Paid time off (PTO), paid sick time, and paid holidays
· Tuition Reimbursement
· Reimbursement for CMEs
· Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
· Employee Assistance Program (EAP)
· Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage
Requirements
Required Skills/Abilities:
Demonstrate strong active listening skills to ensure people feel heard.
Identifying needs and recovery goal
Lessening feelings of isolation
Proficient in computer applications and electronic medical record systems.
Proficient with Microsoft Office Suite and related software.
Ability to communicate effectively with clients, their loved ones, and other professionals.
Ability to make sound decisions in emergency situations.
Ability to write business correspondence and analyze policies and procedures.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Working knowledge of twelve step programs of recovery.
Understanding, training, and application of evidence-based practices.
Strict adherence to ethical treatment standards.
Strong time management skills.
Qualification Preferences:
Current and valid Peer Support Certification (Required).
Requires 4 years of relevant experience, or an equivalent combination of education and experience.
Lived experience and at least 1 year in recovery.
Active CPR and First Aid certification required (may be provided by Axiom).
Required Competencies:
Understand Mental Health and Substance Use Disorders: Recognize complex context of mental health and substance abuse.
Application to Practice - Familiar with medical and pharmacological resources and DSM-5.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
Cultural Competence - Cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance.
Group Facilitation - Understand and work with process and content. Facilitate group growth and group theory. Describe, select, and use appropriate strategies.
Documentation - Write comprehensive, clear psychosocial narrative and Knowledge of regulations. Prepare accurate, concise notes and record client progress in relation to treatment goals.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee will be sitting for long periods of time. The employee is potentially infrequently required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.
Disclaimer
The above is intended to describe the general content of and requirements for the performance of this job.It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions