Valet Laundry Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the role

The Valet Laundry Attendant plays a key role in delivering personalized and high-quality laundry services to guests, ensuring their garments and linens are cleaned, pressed, and returned with exceptional care. This role involves direct interaction with guests, attention to detail, and a commitment to luxury standards, often working behind the scenes to support a seamless guest experience.

What you will do

• Receive, sort, and label guests’ laundry for processing.

• Ensure proper handling and care of delicate fabrics and garments.

• Operate laundry equipment and maintain cleanliness in the laundry area.

• Deliver clean and ironed items to guests in a timely manner.

• Provide excellent customer service and address any guest inquiries regarding laundry services.

What you bring

• Attention to Detail: Strong attention to detail to ensure garments are cleaned, ironed, and presented to the highest standards, with no damage or missing items.

• Laundry Operations Experience: Previous experience in a laundry or valet environment, with knowledge of washing, drying, folding, and ironing processes for different fabric types.

• Time Management Skills: Ability to efficiently manage time to meet service deadlines and maintain quality, especially during peak demand periods.

• Customer Service Orientation: A strong commitment to customer service, with the ability to interact professionally and courteously with guests.

• Physical Stamina: The job may require lifting heavy loads, standing for long periods, and performing repetitive tasks, so good physical stamina and strength are essential.

• Knowledge of Fabrics and Care Instructions: Familiarity with different fabric types and proper washing and care techniques to avoid damage and ensure quality results.

• Problem-Solving Skills: Ability to identify and resolve issues that may arise, such as stains, damage, or discrepancies in guest requests.

• Teamwork Attitude: Willingness to collaborate with coworkers to ensure smooth operations and maintain high service standards.

• Organizational Skills: Strong organizational abilities to keep track of guests’ items, laundry orders, and delivery schedules to ensure timely service.

• Flexibility and Adaptability: Ability to adapt to changing demands and schedules, including working during high seasons or varied shifts as required by operations.

• Legal authorization to work in Spain.

Work Experience: 2 Years.

Degree: Professional /Technician.

Languages: Spanish.

Language Ability: High.

 
What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package. 

• Excellent Training and Development opportunities.  

• Complimentary Accommodation at other Four Seasons Hotels and Resorts.  

• Complimentary Dry Cleaning for Employee Uniforms.  

• Complimentary Employee Meals.  

• Discounts at our hotel restaurants.  

• Discounts on local services.  

• Possibility of accommodation and transportation to work (at a reduced cost).  

• Mental Health Support: 24/7 access to professional and confidential psychological assistance.

Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).