Director of Communications

About the role

Uber has fundamentally changed the way people move, eat, and earn. In Australia and New Zealand, both Uber and Uber Eats consistently rank among the nation’s top consumer brands.

We are looking for an exceptional, high-energy Head of Communications, ANZ to build on this momentum, further elevate our brand profile among consumers and the general public, and strategically navigate our reputation with media, key opinion leaders, media and policymakers.

As the leader of ANZ Communications, you will serve as a strategic business partner across both our Mobility and Delivery businesses. You are a senior comms leader who seamlessly combines macro-level strategic vision with a willingness to roll up your sleeves and execute. You understand the nuances of the ANZ media and political landscape, thrive in fast-paced environments, and excel at driving high-impact cross-functional alignment.

The role will be based in Sydney and will report into our Head of Communications for APAC. 

Responsibilities

• Establish Uber’s brand with the media and third parties and strength its reputation with key stakeholders
• Design high profile corporate and consumer campaigns for Uber and Uber Eats 
• Manage corporate issues and crisis 
• Work with beat reporters on a daily basis, juggling a combination of proactive and reactive communications efforts that protect and enhance Uber’s reputation
• Act as a spokesperson for the organization
• Be a trusted partner to ANZ executives
• Manage a team of 3 in-house communications specialists
• Allocate resources for maximum impact

Requirements

• Strong command of the media, policy, and cultural landscape in ANZ
• Comprehensive existing network of contacts across press, KOLs and relevant institutions
• Strong strategic capabilities and proven ability to develop proactive communications strategies that cut through and drive measurable results
• Experience in issues management and explaining complicated topics to a wide range of audiences
• Experienced at going beyond media relations to reach our audiences
• Intellectual curiosity and a willingness to experiment in order to learn and identify creative solutions
• Natural campaigning mindset; proven ability to shape and promote corporate interests
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Ability to balance critical thinking with tactical execution and attention to detail, in the face of frequent inbound enquiries and other requests
• Excellent news (and overall) judgment, as well as exceptional writing and communications skills

Preferred Qualifications

• 10+ years managing corporate and consumer communications for technology or consumer facing brands, or in relevant Government communications departments.