Full-Time

Systems Engineer I

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Entry

No H1B Sponsorship

Silver Spring, MD, USA

US Citizenship Required

Category
Embedded Engineering
Software Engineering
Required Skills
Data Analysis
Requirements
  • Bachelors or master’s degree in electrical engineering, Computer Engineering, Computer Science, or comparable technical degree well-grounded in Physics and Math.
  • Strong written and oral communication will also be required for both daily and presentation duties.
  • Willingness to work on blend of technical and operational tasks.
  • Interest in Navy’s AEGIS Combat System and Defense technology.
  • Ability to obtain and maintain a DoD clearance.
  • U.S. Citizenship required.
Responsibilities
  • Simulation set-up and execution as well as data analysis and results presentation will also be involved.
  • Model development, enhancements or error correction.
  • Regular and frequent interaction with US Government customers and responsibilities will include both technical and operational tasks.
  • Documentation and presentation, including presentation to mixed audiences of technical, operational, and managerial staff.
  • Significant interaction with other TSC radar system and modeling & simulation engineers; as part of the job and provides a great opportunity for career development.
  • Execution of assigned tasking at both individual and team levels.

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company identifies areas for improvement by using customer journey mapping and usability testing, which helps them understand how customers interact with brands. After identifying these opportunities, TSC assists clients in digitizing their services and develops solutions that aim to improve customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer experiences and actively tests their solutions to ensure effectiveness. The goal of TSC is to create happier customers, which in turn drives better business outcomes for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies present TSC with opportunities for integrated platform solutions.

What critics are saying

  • Emerging CX agencies may offer innovative solutions at lower costs, threatening TSC's market share.
  • Rapid AI advancements may require TSC to invest significantly to stay competitive.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC offers secure and compliant CX solutions, focusing on data privacy.

Help us improve and share your feedback! Did you find this helpful?