Full-Time

Systems Engineer I

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Entry

No H1B Sponsorship

Silver Spring, MD, USA

US Citizenship Required

Category
Flight Dynamics
Research & Development
Aerospace Engineering
Required Skills
Data Analysis
Requirements
  • Bachelors or master’s degree in electrical engineering, Computer Engineering, Computer Science, or comparable technical degree well-grounded in Physics and Math.
  • Strong written and oral communication will also be required for both daily and presentation duties.
  • Willingness to work on blend of technical and operational tasks.
  • Interest in Navy’s AEGIS Combat System and Defense technology.
  • Ability to obtain and maintain a DoD clearance.
  • U.S. Citizenship required.
Responsibilities
  • Simulation set-up and execution as well as data analysis and results presentation will also be involved.
  • Model development, enhancements or error correction.
  • Regular and frequent interaction with US Government customers and responsibilities will include both technical and operational tasks.
  • Documentation and presentation, including presentation to mixed audiences of technical, operational, and managerial staff.
  • Significant interaction with other TSC radar system and modeling & simulation engineers; as part of the job and provides a great opportunity for career development.
  • Execution of assigned tasking at both individual and team levels.

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company works with clients to identify areas for improvement by using customer journey mapping and usability testing. They help businesses understand the advantages of digital transformation and then create and evaluate solutions that lead to improved customer satisfaction. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the larger Sitel Group, which has a vast network of over 75,000 employees worldwide. Their goal is to ensure that brands do not settle for subpar customer experiences, but instead strive to create happier customers that drive better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in customer journey mapping.
  • AI-driven chatbots offer TSC opportunities to integrate advanced technologies into solutions.
  • Omnichannel strategies trend allows TSC to enhance service offerings across platforms.

What critics are saying

  • Emerging CX agencies with lower costs threaten TSC's market share.
  • Rapid AI evolution may outpace TSC's current technological capabilities.
  • Data privacy regulations in the EU could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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