IntersoftKK

IT services for financial institutions

Operations Manager - IAM, Office 365

System AdministrationConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

A degree and a post-graduate degree are required.
A comprehensive technical background and multi-domain knowledge across servers, networks, application support, email, and Office 365 are required.
Client engagement and management skills in a complex matrixed structure are required.
Strong expertise in service operations and knowledge of ITIL and quality are required.
Experience managing multicultural teams and stakeholders is required.
Familiarity with working with remote managers is required.

Responsibilities

Support and deliver globally the GIS-supported services, including Active Directory, identity and authentication management, messaging, the Office 365 suite, and Microsoft Exchange.
Align local and global processes and execute according to OLA/SLA commitments to ensure quality of service and availability of GIS-provided services across the infrastructure and application portfolio, while meeting client business needs and priorities.
Manage remote/offshore extended teams.

Job Description

1>the operation support and delivery at a global level for the GIS supported services: Active Directory (AD), Identity and Authentication Management (IAM), Messaging (O365 suite, MS Exchange).

2>The role includes alignment of local & global processes, execution according to our OLA/SLA to ensure QoS and availability of the GIS provided services in the Infrastructure and Application Portfolio as well as the client’s business needs and priorities.

3>Comprehensive technical background with multi-domain knowledge (server, network, application support, email, O365).

4>Client Engagement, and Management skills in complex matrixed structure

Ø Strong expertise in Service Operations, Knowledge of ITIL, Quality,

5>Remote / Offshore extended team management

Ø Managing multicultural team and stakeholders

Ø Familiar with working remote managers

Qualifications

Education requirements include, degree, post-graduate degree

Additional Information

About the Company

IntersoftKK

IT services for financial institutions

IntersoftKK is a global IT services company focused on banking, wealth management, insurance, and investment banks, while also serving telecom, pharma, and manufacturing clients. Its offerings include risk management and regulatory compliance software along with services to implement, integrate, and support these solutions. The company differentiates itself by specializing in financial services with targeted risk and compliance capabilities and a global delivery footprint. Its goal is to create a superior work environment and align clients, employees, and partners as a harmonized team to help everyone reach their aspirations.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Tokyo, Japan
Founded: 1999

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