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Rentokil

Global pest control and hygiene services

Operations Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeHalifax Regional Municipality, NS, CanadaCA$60k - CA$68k /yr

About the Job

Requirements

  • Three to five years in a management role with an emphasis on customer service.
  • Pest control management experience is required.
  • Success in training, mentoring, and coaching service professionals.
  • Excellent verbal and written communication skills.
  • Ability to obtain and maintain licenses and certificates required by federal, provincial, and local regulations.
  • Must pass a pre-employment background screen.
  • Must possess a valid driver's license and pass a motor vehicle record search.

Responsibilities

  • Train, lead, and develop a team of service technicians.
  • Help achieve sales and revenue goals, client loyalty, and retention, and ensure the team provides exceptional service to clients.
  • Manage daily operations of pest control technicians to provide superior customer service.
  • Offer staff direction in operations, service, and client care.
  • Manage basic financial performance of the operations, including revenue growth and expense control.
  • Travel throughout the territory to visit clients, assist pest technicians, and partner with the sales team on business development.
  • Work a flexible schedule, including early mornings and weekend work when needed.
  • Submit weekly, monthly, and yearly reports as required.
  • Monitor and adjust scheduled appointments for efficiency, field routing, client quality-control audits, and account management.
  • Travel occasionally between provinces to support broader regional coverage.

Desired Qualifications

  • Previous experience in a route-oriented service environment.

About the Company

Rentokil

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.

Company size
10,001+
Company stage
IPO
Headquarters
Crawley, United Kingdom
Founded
1925

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