Senior Product Manager

Title: Senior Product Manager, New Product Development

Location: Remote Canada

Reports To: Director of New Product Development

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

The Role: 

J.D. Power is seeking a proven Senior Product Manager to join our New Product Development team. In this role, you will drive the full product lifecycle for a varied portfolio of products and services, from early-stage R&D and product discovery to defining product strategy and bringing products to market. You will be responsible for leading the product development process, go-to-market execution, and ongoing product management across various stages of the product life cycle.

As a strategic leader, you will gather critical business insights, capture and collect user feedback, and facilitate client workshops, interviews, and business immersion sessions to shape product concepts, drive feature enhancements, and streamline processes. You will distill complex product requirements into executable increments, prioritize the product backlog, and systematically craft epics, user stories, and define acceptance criteria. Acting as the primary advocate for your products, you will work closely with a cross-functional set of teams guiding product design, development, and delivery from concept to execution.

The Impact You Will Have in This Role:

• The Sr. Product Manager will bring discipline and rigor to the NPD process with cross functional leadership, helping bring some of our most strategic initiatives to life & join an established team at the center of J.D. Powers digital transformation. This person will also help drive products innovation leveraging bleeding edge technology capabilities that include Artificial Intelligence (AI), Machine Learning and Augmented Analytics.Additionally, this person will create enduring user-centric B2B products that will be used by the world’s most important companies.

What You’ll Be Doing in This Role:

• Lead product development lifecycle from concept to delivery in an agile, fast-paced environment.
• Collaborate with clients, subject matter experts as well internal and external users to gather feedback and translate needs into actionable product features.
• Orchestrate and lead client workshops, interviews, and user research to ensure customer-focused solutions.
• Prioritize product backlogs, defining epics, clear and actionable user stories with acceptance criteria and all necessary artifacts.
• Serve as the voice of the customer and liase with cross-functional teams, advocating for user needs while driving towards strategic objectives.
• Maintain tight coordination and collaborate with product design, engineering and data science teams to ensure rapid iteration and delivery.
• Drive continuous product improvements through A/B testing, feedback loops, and data-driven insights using best of breed analytics and product management tools.
• Manage go-to-market strategy and launch planning new products, while staying focused on serving the needs of existing in market products.
• Collaborate with stakeholders, sales and customer success teams to align on product roadmaps, feature enhancements and new offerings that meet customer expectations.
• Facilitate decision-making and be ready to quickly adapt to changes in customer or market demands.
• Ensure alignment between business objectives and customer satisfaction with a bias towards user-centric design to achieve optimal product impact.
• Use agile methodologies to deliver solutions for high-impact initiatives on time within scope and budget that are not only innovative but products that leverage emerging technologies and help our clients achieve their business objectives and goals.

Qualifications of this Role:

• 5-10 years of experience in a related fieldBachelor’s degree in Business, Computer Science, Engineering, Media and or ArtsMaster’s degree in related studies preferred but not required

The Hiring Manager says:

I’m looking for the kind of person who is outgoing, possesses excellent communication skills, knows how to cultivate relationships internally and externally, who is passionate about product development, strategy and execution, who is happy to roll up their sleeves, and immerse themselves in their product space and can deliver results with a great team of equally motivated professionals.

The Way We Work:

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards - the only ’favorite’ we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways - innovating and evolving in everything we do to support our colleagues and our clients alike - and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven -At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words.

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.