Full-Time

Senior Product Manager

Npd

Updated on 12/3/2024

J.D. Power

J.D. Power

1,001-5,000 employees

Data & Analytics
Automotive & Transportation
Financial Services

Senior

Remote in Canada

Category
Product Management
Product
Required Skills
Agile
Data Science
Product Management
Product Design
Data Analysis
Requirements
  • 5-10 years of experience in a related field
  • Bachelor's degree in Business, Computer Science, Engineering, Media and or Arts
  • Master's degree in related studies preferred but not required
Responsibilities
  • Lead product development lifecycle from concept to delivery in an agile, fast-paced environment.
  • Collaborate with clients, subject matter experts as well internal and external users to gather feedback and translate needs into actionable product features.
  • Orchestrate and lead client workshops, interviews, and user research to ensure customer-focused solutions.
  • Prioritize product backlogs, defining epics, clear and actionable user stories with acceptance criteria and all necessary artifacts.
  • Serve as the voice of the customer and liase with cross-functional teams, advocating for user needs while driving towards strategic objectives.
  • Maintain tight coordination and collaborate with product design, engineering and data science teams to ensure rapid iteration and delivery.
  • Drive continuous product improvements through A/B testing, feedback loops, and data-driven insights using best of breed analytics and product management tools.
  • Manage go-to-market strategy and launch planning new products, while staying focused on serving the needs of existing in market products.
  • Collaborate with stakeholders, sales and customer success teams to align on product roadmaps, feature enhancements and new offerings that meet customer expectations.
  • Facilitate decision-making and be ready to quickly adapt to changes in customer or market demands.
  • Ensure alignment between business objectives and customer satisfaction with a bias towards user-centric design to achieve optimal product impact.
  • Use agile methodologies to deliver solutions for high-impact initiatives on time within scope and budget that are not only innovative but products that leverage emerging technologies and help our clients achieve their business objectives and goals.

Company Stage

N/A

Total Funding

N/A

Headquarters

Westlake Village, California

Founded

1968

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Simplify's Take

What believers are saying

  • J.D. Power's recognition of brands like Porsche and Hyundai in their studies highlights its influence and authority in the automotive sector.
  • The launch of the J.D. Power Marketplace for auto dealers could create new business opportunities and revenue streams.
  • J.D. Power's customer service certification program, as seen with Holiday Inn Club Vacations, underscores its role in setting industry benchmarks for service excellence.

What critics are saying

  • The introduction of a new methodology for ranking car rental companies may lead to inconsistencies or confusion among clients accustomed to previous reports.
  • Expanding studies into new areas like robotaxis could stretch J.D. Power's resources and expertise, potentially impacting the quality of their insights.

What makes J.D. Power unique

  • J.D. Power's redesigned methodology for ranking car rental companies enhances precision, setting it apart from competitors who may not update their evaluation processes as frequently.
  • The expansion of J.D. Power's robotaxi study to major cities demonstrates its commitment to staying at the forefront of emerging transportation technologies.
  • J.D. Power's collaboration with Superior Integrated Auctions to launch a marketplace for auto dealers showcases its ability to innovate within the automotive industry.

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