Good verbal and written communication skills and the ability to complete paperwork required for event execution.
Physical ability to walk repeatedly outdoors to execute events, escort deliveries, oversee setup, and handle emergency situations.
Availability to work Friday through Sunday is required.
A driver's license is required to drive garden vehicles.
Must pass all pre-employment requirements, including a background check and drug screening.
Ability to manage multiple tasks using organizational and time-management skills.
Professional work ethic and presence.
Courteous approach committed to guest satisfaction.
Attention to detail and good judgment.
Responsibilities
Act as a professional contact during rental, group, wedding, and Arboretum-sponsored or promoted activities, following Event Manual guidelines and directions from the Sales and Operations Managers.
Serve as a staff liaison to support satisfactory event execution, oversee event-related matters, monitor use and care of property, and support guest relations.
Assist the Sales and Operations Manager in overseeing or directing Arboretum staff during event setup and teardown when requested, ensuring the physical arrangement follows the plan and that property is clean and in good condition.
Direct caterers and outside delivery and setup personnel in appropriate setup and use of Arboretum facilities.
Provide direction to security and parking staff as needed to ensure appropriate property access and safe vehicle access to the gardens.
Interact professionally with guests and remain available to respond to needs or problems during an event.
Enforce Arboretum rules and regulations and observe the care of furniture and property during events, taking appropriate action as needed.
Respond promptly and appropriately to incidents according to the Event Manual and maintain documentation, including records of first aid actions and property damage.
Complete required event documentation, obtain necessary signatures, and document event-related problems or observations.
Desired Qualifications
Two or more years of event coordination or hospitality experience is highly desirable.
Some college is desirable.
Availability to work flexible hours, nights, and weekends is preferred.
Description
JOB SUMMARY
Act as a professional contact during rental, group, wedding, and Arboretum sponsored or promoted activities according to Event Manual guidelines and directions of the Sales and Operations Manager/s. Perform as a staff liaison for satisfactory execution of event, including overseeing all aspects related to event and monitoring use and care of DABS’ property. Assure successful guest relations. Contribute to team effort.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Assist the Sales and Operations Manager in overseeing and/or directing the Arboretum’s staff for event set-up/tear-down (when requested), assuring that the physical arrangement is according to plan and that Arboretum’s property (tables, chairs, tablecloths, etc.) is in good and clean condition.
Direct caterers and outside delivery/set-up personnel for appropriate set-up and usage of Arboretum facilities.
Provide direction for security/parking staff as needed to assure appropriate access to property and safe vehicular access to the gardens.
Professionally interact with guests and maintain unobtrusive availability to respond to any needs/problems that may occur during an event.
Enforce Arboretum rules and regulations throughout each event; assure appropriate care of furniture/property by attentive observation during event. Take appropriate action as needed.
Respond timely and appropriately to any incidents according to Event Manual and maintain appropriate documentation, such as first aid action, property damage, etc.
Complete appropriate documentation for event, obtaining necessary signatures; document any problems or observations related to the event.
Requirements
SKILLS/QUALIFICATIONS:
High school diploma or equivalent; some college desirable
Two+ years event coordination/hospitality highly desirable.
Good verbal skills and good written communication skills, ability to complete required paperwork for event execution.
Physical ability to walk repeatedly outside to successfully execute event, i.e. escort deliveries, oversee set up, handle emergency situations, etc.
Ability to work flexible hours, nights/weekend availability preferred.
Friday-Sunday availability required.
Driver’s license to drive garden vehicles.
Ability to pass all pre-employment requirements including background check and drug screening
KEY COMPETENCIES:
Ability to manage multiple tasks through use of effective organizational and time-management skills
Professional work ethic and presence.
Courteous, committed to guest satisfaction
Attention to detail; good judgement skills
The mission of the Dallas Arboretum and Botanical Garden is to be a garden for all that enriches lives through beauty, learning, and connection. We are a world-class sanctuary where people and plants flourish in the natural environment.
The Dallas Arboretum is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics or disability unrelated to job performance.