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Advocates

Nonprofit providing family care and autism

Jail Diversion Program - Post Response Clinician

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeWhitinsville, Northbridge, MA, USA$65k - $75k

About the Job

Requirements

  • A master's degree in social work or in a human services or health care related field, with at least one year of experience working with individuals in a crisis or community-based support setting.
  • Ability to develop and maintain satisfactory working relationships with participants and community providers.
  • Ability to function in team and independent atmospheres.
  • Must adhere to all professional ethics.
  • Ability to communicate effectively verbally and in writing.
  • Must have basic computer skills.
  • Ability to read and speak English.
  • Must hold a valid driver's license and have access to an operational and insured vehicle.
  • Must be able to perform each essential duty satisfactorily.

Responsibilities

  • Provide participants with crisis and interim counseling, psychoeducation, care coordination and case management, advocacy, occasional transportation, and other necessary support services.
  • Demonstrate cognitive and affective flexibility to meet each participant's unique needs.
  • Deliver care and support in alignment with The Advocates Way and uphold its core values in all interactions.
  • Promote a strengths-based, client-driven approach by empowering participants in conflict resolution and informed decision-making.
  • Use evidence-based practices to complete required assessments, provide risk and interim counseling, and support care coordination.
  • Identify appropriate internal and external support services and facilitate supported referrals to community resources as needed.
  • Develop, implement, and maintain person-centered treatment plans; meet regularly with assigned participants to monitor, evaluate, and document progress in accordance with program requirements.
  • Conduct initial intake meetings and assess participant needs to inform service planning and resource development.
  • Facilitate timely referrals to appropriate levels of care or external providers in collaboration with the clinical team.
  • Ensure prompt connection to emergency services or crisis intervention resources when required.
  • Collaborate with the Post Response Supervisor and designated clinical staff to interpret assessment results, reassess service needs, and identify community-based supports aligned with participant goals.
  • Work with supervisory and program staff to evaluate program effectiveness, identify areas for improvement, and adjust workflows and caseloads as needed.
  • Coordinate communication with partner agencies and multidisciplinary providers, including clinical staff, probation officers, and other stakeholders.
  • Establish and maintain professional, collaborative relationships with internal team members and external partners, including Co-Response and law enforcement agencies when appropriate.
  • Accurately document participant interactions, services, and progress toward treatment goals in accordance with program standards.
  • Maintain records, including data, notes, and required documentation, using electronic health record systems and other tools; participate in regular case reviews with supervisory staff.
  • Complete documentation, including notes, updates, and assessments, within established timeframes and in accordance with agency, funder, and regulatory requirements.
  • Provide transportation to participants when clinically appropriate, approved by supervisory staff, and in accordance with agency transportation policies.
  • Maintain appropriate professional boundaries with participants, staff, and community partners.
  • Participate in supervision, staff meetings, multidisciplinary team meetings, and other relevant forums.
  • Complete required trainings and maintain current certifications.
  • Maintain working knowledge of managed care and health insurance systems and share relevant information and resources with staff and providers.
  • Remain attentive and engaged throughout scheduled shifts to ensure participant safety and service quality.
  • Uphold The Advocates Way and ensure participants are treated with dignity and respect in accordance with the agency's Human Rights policy.
  • Perform duties in compliance with agency policies, procedures, and performance standards.
  • Travel throughout the Blackstone Valley.

Desired Qualifications

  • Demonstrated understanding of and competence in serving culturally diverse populations is strongly preferred.

About the Company

Advocates

Nonprofit providing family care and autism

Advocates is a nonprofit organization that provides care programs and partners with community groups to support people with disabilities, mental health needs, and family caregivers. It operates through programs like Adult Family Care, which places individuals in family-like settings, and group homes for people with autism, all funded by donations, grants, and fundraising events such as its annual gala. The organization works with community partners to expand its services and reach a wider audience. Its leadership guides a mission to offer compassionate care and practical solutions to improve people’s lives. The main goal is to help clients live meaningful, supported lives by connecting them with appropriate care options and supportive networks.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Framingham, MA
Founded
1975

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