Administrative Coordinator

Kent, WA - Administrative Coordinator

Aladdin Bail Bonds · Kent, United States · Full-time · Posted 2026-10-05

Salary: USD 39,520–43,680

Workplace: on_site

Department: Retail

Description

Administrative Coordinator

Compensation: $19.00 - $21.00 per hour

Position Overview

The following list includes the typical responsibilities for the Administrative Coordinator position. Due to the teamwork-oriented nature of our company culture, additional duties outside of those listed below may be assigned as needed. Employees should consult their Supervisor with any questions regarding responsibilities.

Agency Administration

• Assist and provide backup support to Agents and/or the Manager as needed.
• Maintain daily deposit backup documentation.
• Manage inventory and petty cash controls, ensuring accurate reconciliation.
• Submit weekly reports to Corporate every Monday.
• Assist with maintaining a professional office appearance, including ensuring fresh coffee and water are available for clients.
• Coordinate defendant court reminder calls with the Manager.

Office Support

• Provide administrative assistance for claims-related matters as appropriate.

• Assist with Corporate requests and inter-agency requests, including:

• Filing motions

• Processing exonerations
• Pulling minute orders
• Filing trust deeds

• Other administrative tasks as assigned

• Build defendant files, including labels, 2100RC forms, and required documentation.

• Scan and attach complete defendant file documents and photographs into the BMA system.

• When receiving bond inquiry calls:

• Capture the caller's name

• Defendant's name
• Caller’s phone number
• Transfer information to an Agent as necessary

• Never end a lead call without first connecting the caller with an Agent.

• Scan and upload defendant court documents into BMA and file appropriately.

• Provide support when Agents are assisting other clients, including:

• Defendant check-ins

• Court updates
• Payments

• Bail information gathering

• Create bond transaction packets.

• Manage outgoing and incoming mail and Federal Express deliveries.
• Maintain inventory and ordering of office supplies and bail bond forms.

Customer Service

• Provide prompt, professional, and non-judgmental customer service to the general public.

• Deliver exceptional customer service with a sense of urgency in areas including:

• Defendant check-ins

• Court updates
• Payments
• Reinstatements

• Other client-related issues that arise daily

• Maintain a professional appearance and adhere to the Aladdin Bail Bonds dress code when interacting with customers, vendors, courts, jails, and coworkers.

• Demonstrate a team-oriented attitude and provide support whenever needed without hesitation.

Qualifications & Experience

Required

• High School Diploma or equivalent.
• Strong written and verbal communication skills.

• Basic computer proficiency, including:

• Microsoft Outlook

• Microsoft Word
• Microsoft Excel

• General typing and office software skills

• Proficiency in the English language.

Preferred

• Minimum of 2 years of office administration experience.
• Bilingual or multilingual abilities are a plus.

Skills & Abilities

• Ability to multitask in a fast-paced office environment.
• Strong organizational and prioritization skills.
• Ability to work collaboratively as part of a team.
• Positive attitude with a proactive, resourceful, and flexible approach.
• Ability to work independently with minimal supervision.
• Flexibility to work non-standard hours when urgent matters arise.

Job Requirements

• Must be able to obtain a state-issued insurance license.
• Must possess a valid driver's license and qualify to operate a company vehicle.
• Must be willing to work a rotating schedule.

Aladdin Bail Bonds is committed to providing exceptional customer service while fostering a collaborative and professional work environment.

Benefits

Health

Dental

Visiion

401k matching

Roth 401k

Paid Time off

Apply

Apply at Aladdin Bail Bonds

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