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APM Monaco

Direct-to-consumer luxury fashion jewelry brand

Store Manager - APM Retail - Taiwan

Retail Store ManagementPosted on Nov 12
Full-timeTaipei City, TaiwanNo salary listedIn-person

About the Job

Requirements

  • Demonstrate strong management and leadership abilities.
  • Have good business acumen.
  • Demonstrate strategic thinking.
  • Have excellent customer service and customer insight capabilities.
  • Be responsive, adaptable and willing to take on challenges.
  • Communicate fluently in Chinese and English.

Responsibilities

  • Lead the team to consistently achieve sales targets and key performance indicators, improving store operating efficiency and profitability.
  • Analyze store performance, identify business needs, and develop individual and team action plans.
  • Use sales reports and data analysis to develop effective business strategies.
  • Ensure the team is familiar with and correctly uses and maintains the point-of-sale system.
  • Proficiently use and perform all point-of-sale management functions.
  • Ensure cash-management procedures comply with company policies, including bank deposits, safe funds and petty cash management.
  • Monitor inventory movement and ensure transfers, receiving and inventory procedures comply with company policies.
  • Maintain the store's appearance in accordance with brand standards.
  • Implement and maintain display guidelines and ensure merchandise presentation strategies are carried out effectively.
  • Ensure windows, display areas and all visual merchandising meet current brand standards.
  • Ensure team members provide the highest level of customer service.
  • Manage the customer database and use customer information to improve sales performance and customer engagement.
  • Promote excellent service experiences to improve customer satisfaction and brand loyalty.
  • Resolve customer issues and complaints quickly and effectively.
  • Plan and execute brand events, including new-product previews, VIP customer events and promotions.
  • Empower team members to make decisions that benefit customers while aligning with company principles.
  • Recruit and develop talent, and build and retain a high-performing team.
  • Lead by example, demonstrate enthusiasm for the brand, and know its products, mission and core values.
  • Conduct in-store training, one-to-one coaching and team meetings.
  • Set individual goals and career development plans for team members.
  • Ensure team members maintain appearance and professional presentation in accordance with brand standards.
  • Address human-resources matters promptly and effectively, working with the human-resources team when necessary.

About the Company

APM Monaco

Direct-to-consumer luxury fashion jewelry brand

APM Monaco creates contemporary fashion jewelry inspired by Monaco and the South of France. It designs pieces in silver varieties, neon accents, and freshwater pearls, with personalized options and gifts for her, him, and couples, sold directly to consumers through its online store and physical boutiques. Customers browse and buy via the brand’s own channels, with personalization and updates delivered through newsletters. The company differentiates itself with a Monaco-inspired chic aesthetic, a diverse material palette, and a direct-to-consumer model that emphasizes personal touches and exclusive collections, aiming to deepen its relationship with customers and expand its offerings.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
1982

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