SHIELD

AI-powered risk intelligence to stop fraud

Legal Operations Manager

Legal Counsel & Legal SupportConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree in Law or Business with a minor in Law.
5–10 years of legal experience, including at least 4 years in commercial contracting within a technology, fintech, or data-driven company, or the technology practice of a reputable law firm.
A proven track record of negotiating complex B2B agreements with global enterprise counterparties.
Practical experience with data protection frameworks such as the DPDP Act, the GDPR, or the CCPA/CPRA, and proficiency in applying AI tools in legal practice.
Strong commercial acumen, excellent communication skills, and exceptional attention to detail, with the ability to deliver under tight deadlines.

Responsibilities

Draft, review, and negotiate commercial agreements with global enterprise clients, partners, and vendors, including technology licensing, service, data processing, and confidentiality agreements, securing appropriate risk allocation on liability, indemnities, intellectual property, data usage, and AI-related terms.
Assess the legal and commercial risks of transactions across jurisdictions, including regulatory flow-down requirements from financial services clients, and provide clear recommendations to stakeholders and senior leadership.
Serve as the first point of contact for urgent and escalated legal matters, including client disputes, regulatory enquiries, and data incidents, and coordinate an effective response with internal teams and external counsel.
Oversee compliance with applicable data protection and privacy laws across the markets, advise on AI governance and emerging regulation, and maintain audit-ready compliance documentation.
Use AI-enabled tools to deliver accurate work at pace, and develop templates, playbooks, and processes that improve the efficiency of the legal function.

Legal Operations Manager

SHIELD · Singapore, Singapore · Full-time · Posted 2026-11-04

Workplace: on_site

Department: Business - SG

Description

SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity.

Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats.

We are trusted by global unicorns like inDrive, Alibaba, Meesho, TrueMoney, Unico ID, OLX, and more. With offices in San Francisco, São Paulo, London, Berlin, Jakarta, Thailand, Bengaluru, Beijing and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

Responsibilities

Commercial Contracting and Negotiation: Draft, review and negotiate commercial agreements with global enterprise clients, partners and vendors, including technology licensing, service, data processing and confidentiality agreements, securing appropriate risk allocation on liability, indemnities, intellectual property, data usage and AI-related terms.
Deal Review and Risk Management: Assess the legal and commercial risks of transactions across jurisdictions, including regulatory flow-down requirements from financial services clients, and provide clear recommendations to stakeholders and senior leadership.
Urgent Matters and Disputes: Serve as the first point of contact for urgent and escalated legal matters, including client disputes, regulatory enquiries and data incidents, and coordinate an effective response with internal teams and external counsel.
Data Protection, AI and Compliance: Oversee compliance with applicable data protection and privacy laws across the markets, advise on AI governance and emerging regulation, and maintain audit-ready compliance documentation.
Legal Operations and AI Enablement: Use AI-enabled tools to deliver accurate work at pace, and develop templates, playbooks and processes that improve the efficiency of the legal function.

Requirements

Bachelor’s degree in Law or Business with a minor in Law.
5–10 years of legal experience, including at least 4 years in commercial contracting within a technology, fintech or data-driven company, or the technology practice of a reputable law firm.
A proven track record of negotiating complex B2B agreements with global enterprise counterparties.
Practical experience with data protection frameworks such as the DPDP Act, the GDPR or the CCPA/CPRA, and proficiency in applying AI tools in legal practice.
Strong commercial acumen, excellent communication skills and exceptional attention to detail, with the ability to deliver under tight deadlines.

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About the Company

SHIELD

AI-powered risk intelligence to stop fraud

What SHIELD does: SHIELD provides risk intelligence for online businesses, helping global organizations such as inDrive, Alibaba, Meesho, TrueMoney, and Maya stop fraud, build trust, and drive growth. How its product works: It uses AI and explainable machine-learning models to monitor transactions and user behavior, generate risk scores, and reveal the reasons behind decisions so teams can understand why something is flagged and take appropriate action against new and unknown fraud. How SHIELD differs from competitors: Unlike some risk tools that offer opaque scoring, SHIELD emphasizes explainability and transparency, scales across international online markets, and targets a broad set of online businesses to prevent evolving fraud while supporting trust and growth. What SHIELD’s goal is: To help online companies stay ahead of fraud and grow by making trust-based, data-driven decisions at every step of the customer journey.

Company size: 201-500
Company stage: Series B
Total funding: $25.5M
Headquarters: Singapore, Singapore
Founded: 2008

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