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Bilingual Case Manager

Remote Flexible

Posted on 6/18/2024

Pair Team

Pair Team

51-200 employees

Tech-enabled care platform for holistic health

Data & Analytics

Compensation Overview

$22 - $25Hourly

+ Equity Compensation + Work from Home Expense Stipend + Gas Reimbursements


Merced, CA, USA

Customer Success
Customer Support
Customer Success & Support
Required Skills
  • 3+ years of general work experience (Case Management preferred)
  • 1+ year(s) of case management experience
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance
  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with social support navigation
  • Conduct periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with members to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
  • Support nurse care manager, behavioral health care manager, nurse practitioner, and Community Engagement Specialist with delegated tasks
  • Collaborate on care issues with Enhanced Care Management team
  • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Assist individuals in securing connection to community supports
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

Pair Team offers a tech-enabled care platform that facilitates comprehensive clinical and mental health care, addressing social barriers and enabling coordinated care across social, behavioral, and clinical needs. Their intelligent care delivery platform also supports automated outreach and interoperability with any EMR/IT system.

Company Stage


Total Funding



San Francisco, California



Growth & Insights

6 month growth


1 year growth


2 year growth