Deployment Engineer

You Will Be

• Traveling the country launching new locations and helping customers (50-75% travel is expected).
• Diagnosing and troubleshooting issues remotely and in the field after developing a deep technical understanding of our product.
• Respond to customer escalations and inquiries, when needed seeking partners to assist. 
• Maintain a subject-matter expert level of knowledge of deployment systems and software. 
• Installing kiosks to ensure our customers and clients are set up for success. 
• Planning and preparing for deployments.
• Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person

Minimum Qualifications

• Bachelor’s Degree (or equivalent experience).
• Ability and desire to travel frequently.
• Self-starter who is comfortable getting the job done without much assistance.
• Relentlessly resourceful, always thinking outside the box to solve complex problems. 
• Strong communication skills.
• Ability to lift 50 pounds or more.

Preferred Qualifications

• Preferred: prior IT or tech repair experience.
• Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components.

What We Offer

• An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
• Excellent health, dental and vision insurance for you and your dependents
• 401k plan
• Flexible PTO policy
• Competitive salary in a small, rapidly scaling company