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Alter Domus

Fund administration and corporate services provider

Senior Product & Delivery Specialist - KYC Platforms

IT Project ManagementUpdated on Nov 14
Full-timeVilnius, Vilnius City Municipality, LithuaniaIn-person

About the Job

Requirements

  • At least 3 years of experience in a Business Analyst, Project Manager, Product Owner, or similar IT delivery role.
  • A proven track record of delivering IT projects end to end with ownership of outcomes.
  • Strong business analysis practice, including requirements elicitation, documentation, and validation.
  • Experience writing user stories, business requirements documents, and acceptance criteria.
  • Ability to produce clear process maps using BPMN or equivalent.
  • Ability to manage several projects in parallel and prioritise without close supervision.
  • Confident stakeholder management, including challenging, negotiating, and driving decisions.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication in English.
  • Experience with Jira for backlog management, sprint tracking, and reporting.
  • Experience with Confluence for documentation and knowledge management.
  • Financial services industry knowledge, including fund administration, KYC/AML, client lifecycle management, or payments.
  • Hands-on experience with IT delivery methods such as Agile/Scrum or SAFe.
  • Experience working in regulated environments with audit and compliance requirements.

Responsibilities

  • Own delivery of assigned projects end to end, including scope, planning, prioritisation, risks, and outcomes.
  • Make day-to-day delivery decisions within agreed boundaries and escalate when needed.
  • Translate business needs into a prioritised, delivery-ready backlog.
  • Lead requirements workshops with business stakeholders in KYC Operations, Compliance, and Client Onboarding.
  • Produce user stories, business requirements documents, acceptance criteria, process maps using BPMN, and data definitions.
  • Validate that solutions meet business and regulatory requirements before release.
  • Plan and drive delivery in Jira using Agile/Scrum practices, including refinement, sprint planning, tracking, and reporting.
  • Own the RAID log for projects and actively resolve blockers.
  • Lead user acceptance testing planning and execution, and coordinate go-live readiness.
  • Act as the primary point of contact for projects with business owners, engineering teams, and third-party vendors.
  • Report progress, risks, and decisions to the Technology Product Manager and steering forums.
  • Manage vendor deliverables and timelines, and hold vendors accountable.
  • Ensure projects follow IT governance and change management processes.
  • Own audit and regulatory requests within scope, including deadlines, evidence, and responses.
  • Keep product and delivery documentation up to date across Confluence, Jira, and SharePoint.

Desired Qualifications

  • Ability to read and validate SQL data queries.

About the Company

Alter Domus

Fund administration and corporate services provider

Alter Domus provides fund administration, corporate services, depositary services, transfer pricing, domiciliation and management company services to asset managers, lenders and asset owners, with a focus on private equity, real estate and debt capital markets. It works through a vertically integrated model with dedicated teams and technology across the value chain, supporting both stand-alone funds and large multi-jurisdictional funds via a global network of 35+ offices and 3,300+ employees. The company differentiates itself by combining deep alternative-investment knowledge with end-to-end service coverage, sector-specific expertise, and broad geographic reach tailored to its clients. Its goal is to help clients grow and operate more efficiently by providing comprehensive, hands-on, scalable solutions across jurisdictions and asset classes.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Luxembourg, Luxembourg
Founded
2003

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