Cooling Service Business Development Manager

Role

Accelerate profitable growth of the Cooling Services business (air & liquid cooling) across INTERNATIONAL (INT) Region MEA, SAM, PACIFIC, with a strong focus on Data Centers and mission-critical environments.

The role drives 100% Cooling Service Adoption, maximizes CAPEX‑to‑OPEX conversion, expands lifecycle service penetration, and ensures consistent Go‑to‑Market execution across countries—especially in IG, C&SP, Neo‑Cloud and OEM customers.

Key Responsibilities Area

Business Growth

• Deliver Orders, Sales, and Gross Margin targets for INT
• Build and deploy together the Region the Cooling Service Playbook by country/zone
• Cooling service 100% Adoption Rate on Greenfield projects
• Expand service penetration on the Installed Base: contracts, future digital service, spare parts, modernization.
• Increase service attach on greenfield (air & liquid cooling), adapting the tactics vs different customer business model

Go-to-Market & Sales Enablement

• Implement & Deploy Cooling Service GTM across Sales, Service, and Channel teams.
• Focus on strategic verticals (hyperscale, colo, OEM in particular).
• Support pricing discipline and value based positioning.
• Share best practices across countries.

Account & Opportunity Development

• Support multi country key accounts with strong commercial governance.
• Lead value storytelling (uptime, risk reduction, energy efficiency, lifecycle TCO).
• Enable high quality pursuit reviews, tenders, and retrofit/modernization programs.

Offer Adoption & Lifecycle Services

• Accelerate adoption of new Cooling Service offers (including liquid cooling frameworks).
• Standardize scopes: start up, commissioning, PM, modernization and future digital service
• Provide customer insights to Product/Engineering for offer evolution and competitiveness.

Sales Operations & Performance Management

• Ensure pipeline and weekly/monthly forecast accuracy.
• Drive quote to order excellence with Tendering, Operations, and Finance.
• Align with Service Delivery teams on readiness, quality, and customer commitments.

Customer Experience

• In collaboration with operation team, ensure contract performance, SLA adherence, and customer satisfaction.
• Support on very critical escalation.

Required Experience & Competencies

• 5+ years in B2B service sales/business development in cooling, HVAC, or data center infrastructure (with important mechanical experience)
• Proven track record in service led growth, contracts, aftermarket, modernization.
• Experience in multi country roles and matrix organizations.
• Strong commercial, technical, and executive level stakeholder management.
• Strong pipeline governance capabilities
• Problem solving

Leadership Profile

• Strong accountability and disciplined execution.
• Data‑driven mindset and results orientation.
• Ability to influence without direct authority.
• Clear, structured, and strong communication under pressure.
• Customer‑centric approach.

Key Linkages (Internal & External Networks)

Internal Stakeholders

• Service VPs (Countries and Zones)
• Sales VPs and Sales Directors (IG, C&SP, OEM, Global Accounts)
• Business Development Managers / Segment Leaders
• VP Service Operations & Country Service Directors
• Tendering / Pricing / Finance teams
• Global Service & Cooling LOBs
• Offer Management, Marketing, Engineering

External Stakeholders

• Hyperscale & Colocation providers
• OEM partners (Dell, Lenovo, others)
• Service partners & channel ecosystem
• Engineering firms, consultants, integrators
• Data Center and mission‑critical end‑users.

What we offer

• Flexibility at work;
• Exciting job in an international company, with opportunities o lead and contribute to different projects collaborating with cross-region teams;
• Special training tailored to your needs and career goals;
• Opportunity to develop based on clear career paths, to grow through experience and exposure;
• An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;
• Global Family Leave program;
• Ticket restaurant or meal at canteen;
• Shareholding plans;
• Welfare programs that can be extended to your family;
• Health insurance and Professional/extraprofessional accident insurance;

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.