Senior Professional Services Engineer
About the job
- Experience delivering infrastructure or platform work in a customer-facing or consulting role, with the ability to work independently across concurrent engagements.
- An active Top Secret/Sensitive Compartmented Information clearance with Full Scope Polygraph and the ability to work in the Washington, DC metropolitan area.
- United States citizenship is required.
- Hands-on experience with infrastructure as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
- Experience working with major cloud providers, including exposure to government regions such as Amazon Web Services GovCloud, Azure Government, or Google Assured Workloads.
- Demonstrated experience deploying and administering GitLab, including continuous integration and continuous delivery, the container registry, and Premium or Ultimate features, plus production experience with Docker and Kubernetes.
- Delivery experience in a regulated or accredited environment, such as federal, Department of Defense, state, defense industrial base, financial services, or healthcare environments.
- Familiarity with federal compliance frameworks such as FedRAMP, National Institute of Standards and Technology 800-53 or 800-171, Cybersecurity Maturity Model Certification, or Defense Information Systems Agency Security Technical Implementation Guides, and an understanding of how Authority to Operate timelines and change control affect delivery.
- Clear written and verbal communication with mixed technical audiences.
- Deliver assigned Statement of Work scope independently, completing agreed engagement deliverables and escalating architecture decisions to technical architects and senior engineers.
- Install, configure, upgrade, troubleshoot, and tune GitLab reference architectures in cloud, on-premises, and air-gapped environments, including Geo, high-availability topologies, and Kubernetes-based deployments.
- Complete GitLab installations and upgrades in disconnected networks using offline package management, container registry mirroring, and dependency staging.
- Configure GitLab against agency security baselines, including Defense Information Systems Agency Security Technical Implementation Guide hardening, Federal Information Processing Standards-compliant deployments, and Security Assertion Markup Language or Personal Identity Verification/Common Access Card-backed authentication.
- Build and carry out migration plans from Bitbucket, GitHub Enterprise, Jenkins, and legacy version control systems to GitLab Self-Managed or GitLab Dedicated for Government.
- Serve as the primary technical contact for agency engineering and security teams, and run workshops and enablement sessions for government developers, platform teams, and information system security officers.
- Translate agency compliance requirements into GitLab configurations, clearly identify where GitLab does not yet meet a control, and support authorization work with the technical artifacts and evidence assessors request.
- Document implementations, create reusable runbooks and automation, flag scope changes and risks early, support Associate engineers, improve Professional Services delivery practices, and share federal compliance gaps with Product and Engineering.
- Prior GitLab Professional Services, federal systems integrator, or agency delivery experience.
- Scripting experience in Python, Ruby, or Go.
- Experience with GitLab Dedicated for Government or another FedRAMP-authorized software-as-a-service environment.
- Contributions to GitLab or other open source projects.
About the company
GitLab provides a unified DevOps platform that brings together the tools needed for software development, including code hosting, collaboration, CI/CD, issue tracking, and security, all in one application. It works by offering a single subscription-based platform where teams can plan, write, test, review, and deploy code through automated pipelines, reducing the need to manage separate tools. This differs from many competitors that require using a collection of separate products; GitLab consolidates these capabilities into one integrated solution, helping teams work more efficiently. The company's goal is to help organizations speed up software delivery and improve collaboration by simplifying the DevOps process and continuously updating the platform with new features and improvements.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2014
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Simplify's Take
What believers are saying
- September 2026 revenue hit $286.3 million, up 21%, with record gross bookings.
- Net ARR grew 42% and first orders doubled in GitLab's latest quarter.
- GitLab Flex committed over $20 million in six weeks, validating hybrid consumption pricing.
What critics are saying
- June 2026 layoffs cut 14% and exited 22 countries, disrupting execution.
- Microsoft GitHub and Atlassian own adjacent developer workflows, pressuring GitLab's platform consolidation.
- If Duo monetization stalls, AI spending becomes a cost center before FY2027 growth slows.
What makes GitLab unique
- GitLab 19.4 unifies agentic automation across CI, security, merge requests, and projects.
- GitLab Duo Agent Platform ships with governed, local, traceable AI inside enterprise workflows.
- GitLab's single-application DevSecOps stack keeps code, security, and compliance context together.
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Benefits
Spending Company Money
Equity Compensation
Life Insurance
Financial Wellness
Paid Time Off
Growth and Development Benefit
GitLab Contribute
Business Travel Accident Policy
Immigration
Employee Assistance Program
Incentives
All-Remote
Part-time contracts
Meal Train
Fertility & Family Planning
Parental Leave
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
0%SaaS stocks have gained 56.3% over the past six months, outpacing the S&P 500's 12% rise. Still, StockStory says AI is eating into the profits of software firms with low switching costs, so only the strongest will last. It favours GitLab (NASDAQ:GTLB), valued at $8.66 billion. Revenue grew 25.9% a year over two years, annual recurring revenue rose 23.3% in the last year, and gross margin is 85.9%. The stock trades at $50.42, or 7.8x forward price-to-sales. It is wary of two others. Elastic (NYSE:ESTC), worth $9.90 billion, posted billings growth of 14% and flat operating margin. Wix (NASDAQ:WIX), worth $3.00 billion, saw billings growth of 13.9% and a 17.5 percentage point drop in operating margin.
GitLab has announced new capabilities for what it calls a "governed software factory", aimed at helping organisations deploy AI-generated software whilst managing risk and cost. The platform now includes goal-driven workflows that automate progression across the software development lifecycle, reducing handoffs between stages. Key additions include GitLab Artifact Central, which centralises containers and packages alongside source code, and GitLab Dependency Firewall, which blocks malicious or non-compliant packages before they enter builds. GitLab Secrets Manager, now generally available, secures credentials in one location. The platform will integrate Anthropic's Claude Mythos 5 and 5.1 models for security workflows. New Impact Analytics tools show AI investment costs and outcomes by team and model. GitLab reports active users of agentic software development grew 200% year-over-year over the past three months, with over 70 million developers using the platform.
GitLab reported Q2 revenues of $286.3 million, up 21.3% year-on-year and exceeding analyst expectations by 4.8%. The company delivered strong billings results and EPS guidance for the next quarter. Chief executive officer Bill Staples highlighted record gross bookings and net annual recurring revenue growth exceeding 40% year-on-year. He noted that as AI drives more software creation, GitLab's platform provides increasingly valuable context, security, governance, and control for human and AI agent collaboration. The DevSecOps platform provider's shares rose 3.3% following the earnings announcement. The quarter was part of a strong performance across the software development sector, where 12 tracked companies collectively beat revenue estimates by 3.2%. GitLab operates with an all-remote workforce and provides tools helping development, operations, and security teams collaborate to build and deploy software.
GitLab went public in October 2021 at $77 per share, valuing the company at roughly $11 billion. Sound Ventures, the investment firm co-founded by Ashton Kutcher, backed GitLab six years earlier during its $1.5 million seed round in July 2015. Khosla Ventures led that early financing, with Joe Montana's Liquid 2 Ventures also participating. At the time, GitLab had fewer than 10 team members and was still developing its software development collaboration tools. GitLab's shares closed at $103.89 on their first trading day, giving the company a market value of $14.9 billion, according to Reuters. However, neither GitLab nor Sound Ventures disclosed the size of the firm's investment or when shares were sold, making it impossible to calculate Kutcher's actual return.
GitLab has released version 19.4, introducing agentic automation tools alongside Model Context Protocol server tools in public beta under its GitLab Duo Agent Platform. The new tools allow agents to automate tasks across continuous integration and continuous delivery, merge requests, work items, vulnerabilities, and projects, all governed by tool-level rules. GitLab has made its Credits usage visibility feature generally available. The company also announced that its new GitLab-hosted open-weight models can deliver up to four times more calls per credit whilst maintaining performance comparable to frontier models.