Regional Business Manager-Ambulatory

Default Work Shift:

Day (United States of America)

Hours:

40

Salary range:

$41.00 - $62.28

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

Administration (Ambulatory Services)

Job Objective:

Collaborates with clinic leadership to oversee and manage financial performance in the ambulatory setting. Monitors and analyzes operational business metrics to ensure clinics are providing quality care in a way that is financially sustainable. Partners with Finance, Professional Billing and Payer Relations departments to address billing concerns, identify cost mitigation efforts, and propose new revenue streams.

Job Description:

Education

Required: Bachelor’s degree in Finance, Business, Healthcare Administration or related field

Licensure/Certification

N/A

Experience

Required: Five (5) years of business financial experience in healthcare

Preferred: Healthcare leadership experience

Reports To: Chief Administrative Officer-Ambulatory Business Development

Supervises: N/A

Ages of Patients: N/A

Blood Borne Pathogens: Minimal/ No Potential

Skills, Knowledge, Abilities:

Ability to communicate positively, professionally and effectively with others in writing and when speaking, Ability to use general office equipment and software (i.e. Microsoft Office), Ability to work calmly and respond courteously when under pressure, Ability to work independently and in a team setting, Strong organizational skills and attention to detail, Strong problem solving, communication and presentation skills

Essential Responsibilities

1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.

2. Prepares and analyzes regional business operations reports to develop and present recommendations to leadership relating to financial performance, productivity metrics and revenue cycle management.

3. Partners with clinic leadership to improve patient access, scheduling efficiency and standardized workflows and ensures consistency across region. 

4. Develops improvement plans by analyzing patient access measures and business operation Key Performance Indicators (KPIs); partners with clinic leaders to implement changes.

5. Ensures clinic-level adherence to regulatory, billing, and documentation standards across the areas of responsibility.

6. Partners with Finance department to prepare, manage, and monitor annual operating budgets for multiple clinics and service line cost centers.

7. Identifies financial risks and opportunities across clinics and leads implementation of revenue cycle and expense management improvement strategies.

8. Provides regional oversight of day-to-day business operations for clinics, ensuring consistency, efficiency, and alignment with service line goals.

9. Develops action plans for use in clinics by analyzing costs associated with employee overtime, missed meal period penalties, and other labor-related indicators across region.

10. Establishes and tracks standardized regional performance benchmarks across clinics.

11. Partners with the Clinic Billing department to ensure accuracy, compliance, and optimization of billing processes. 

12. Reviews and oversees regional contracts and invoices, partnering with the Office of Legal Affairs to ensure timely review and execution.

13. Oversees purchasing requisitions and vendor relationships across multiple clinics to ensure cost control and operational consistency.

14. Manages regional capital projects, including preparation and submission of equipment purchase requests and oversight of approved initiatives. 

15. Works with senior leadership on the operational planning and implementation for new clinics, expansions, or service line growth as assigned.

16. Supports clinic leadership by providing feedback on best practices relating to training and orientation of staff within clinics. 

17. Participates in Revenue Cycle and Finance training, meetings, and strategic initiatives as required.

18. Collaborates on information systems and telephone system issue resolution affecting multiple clinics.

19. Performs other duties as assigned.