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Landry's

Operates restaurants, hotels, gaming and entertainment

Lead Reservationist

Dining, Bar & Counter ServiceUpdated on Nov 10
Full-timeCoronado, CA, USAIn-person

About the Job

Requirements

  • At least 2 years of OpenTable experience.
  • Prior restaurant experience is preferred.
  • Be comfortable working in a fast-paced environment.
  • Previous hotel front desk or concierge experience is a plus.
  • Previous experience in Delphi or Salesforce is a plus.
  • Work full time, 30 or more hours per week.
  • Work during peak-volume periods, including holidays and weekends.

Responsibilities

  • Lead and support the host team to ensure smooth front-of-house operations.
  • Manage guest flow in the dining room, seating rotations, and wait times during high-volume shifts to ensure efficient service and balanced server sections.
  • Manage reservations, including special requests such as celebrations or dietary needs, and accommodate large parties.
  • Train and develop new hosts on service standards and the OpenTable reservation system.
  • Coordinate with management and kitchen staff to optimize table turns and ensure guest satisfaction.
  • Handle guest concerns professionally and involve management when needed.

Desired Qualifications

  • Previous restaurant experience.
  • Previous hotel front desk or concierge experience.
  • Previous experience in Delphi or Salesforce.

About the Company

Landry's

Operates restaurants, hotels, gaming and entertainment

Landry's manages a global portfolio of more than 600 dining, hotel, gaming, and entertainment venues. Its brands include well-known restaurants such as Bubba Gump Shrimp Co., Landry’s Seafood House, Morton’s, Mastro’s, and Vic & Anthony’s, plus signature concepts and luxury hotels. It operates the Golden Nugget casinos and attractions like Kemah Boardwalk and The Post Oak Hotel, integrating dining, entertainment, and resort experiences. Its goal is to grow and manage a large, multi-brand hospitality group by delivering consistent guest experiences and expanding its portfolio across geographies.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
1980

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