Store Operations Lead
Living Spaces
Store Operations Lead
Living Spaces
Home furnishings retailer with online, stores
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Executeandvalidatedaily storeoperationsStandard Work to ensure compliance with company policies, operational standards, and customer serviceexpectations.
Process and manage cash handling, complex transactions, and post‑sale order activities with accuracy and integrity; serve as Manager on Duty when assigned, handling discounts, escalations, and system overridesin accordance withpolicy.
Reinforce standardized operational processes and SOP compliance through consistent daily execution; communicate execution‑related observations to store leadership to support service and operational consistency.
Resolve customer concerns using effective problem-solving and de-escalation techniquestomaintainsatisfaction and loyalty.
Maintainaccurateinventory by performing receiving, storage, cycle counts, and product transfers; execute customer order fulfillment activities, including pick‑up and delivery processes, to ensure accuracy and timeliness.
Collaborate with merchandising teams on floor resets, product placement, and visualstandards to uphold brand consistency.
Verifyaccurateproduct pricing and point‑of‑purchase signage by conducting audits to confirm pricing accuracy, signage placement, and inventory integrity; correctdiscrepancies promptly.
Perform daily operational reporting across operations, warehouse, and labeling functions toidentifyerrors, track performance, and support corrective action through execution validation, efficiency, and compliance
Perform daily operational reporting across operations, warehouse, and labeling functions toidentifyerrors, track performance, and support corrective action through execution validation, efficiency, and compliance.
Provide sales floor support during high‑traffic periods tomaintainservice standards and support customer experience execution.
Education/Experience: High School Diploma or GED equivalentrequired. Minimum 3 years of retail experience in a direct customer interactive environment. High volume experience is preferred.Equivalentcombination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs.Experience with operational reporting tools (e.g., Tableau) is preferred.
Certificates and Licenses: Nonerequired
Supervisory Responsibilities: This position will not have any supervisory responsibilities.
The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.
Compensation: $18.10 - $23.50Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.
Additional available benefits upon meeting eligibility requirements include:
Medical (full-time only)
Dental (full-time only)
Vision (full-time only)
401(k) with Company match (full and part-time)
Vacation (full-time only or as otherwise required by applicable law)
Paid Sick Leave (full and part-time)
Flex or Health Spending Account (for eligible full-time only)
Employee Assistance Program (full and part-time)
Holiday pay (full-time only)
Life insurance (full-time only)
For more details, please visit our website at: Careers (livingspaces.com)
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
E-Verify
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
Home furnishings retailer with online, stores
Living Spaces is a home furnishing brand with a network of stores across the United States and a strong online presence. It sells a wide range of furniture and decorative items for homes, while also aiming to spark imagination and inspiration for good design both inside and beyond the home. The company emphasizes building a positive team culture, believing that a great employee experience leads to better guest experiences. This focus on people and culture supports its business as it grows its store footprint and online offering. The main goal is to help people design and furnish their spaces, grow their teams, and influence how customers think about home design.
Explore more opportunities at Living Spaces