S

Services for the Underserved

Offers services to underserved New Yorkers

Generalist

Residential & Direct SupportPosted on Nov 10
Full-timeBrooklyn, NY, USA$45k - $50k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of experience in a Clubhouse, case management, or similar role is required.
  • Basic computer skills are required.
  • Ability to maintain positive enthusiasm toward job accountabilities and objectives is required.

Responsibilities

  • Engage clubhouse members in culinary, maintenance, education/employment, media, and clerical units, working alongside them to execute tasks.
  • Work primarily in an assigned Clubhouse unit, with the possibility of rotating or working in other units.
  • Cook, complete job development, and teach computer skills.
  • Facilitate and participate in daily activities of an assigned unit on a rotating basis, emphasizing consumer empowerment.
  • Provide assistance, training, monitoring, and direction for members’ chosen unit activities and other program-related activities.
  • Provide programming that models mainstream community life, including celebrating holidays on the actual holiday and offering recreation and leisure activities.
  • Accompany members on group outings and social events.
  • Maintain the assigned unit logbook, including group notes, attendance sheets, and monthly unit schedules.
  • Assist in facilitating program groups as needed on a day-to-day basis.
  • Assist members in developing individualized plans reflecting their expressed personal goals related to the Clubhouse and their general goals.
  • Ensure members receive the support necessary to facilitate reaching their indicated goals.
  • Conduct community outreach and provide members with transitional employment support.
  • Coordinate, supervise, and maintain member case records.
  • Encourage and inspire members to work or attend school or training.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate or bachelor’s degree in a related field is preferred.
  • Ability to use computer programs, specifically Microsoft Word and Excel, is preferred.
  • Respect for and comfort around people experiencing psychiatric crisis is preferred.
  • Experience co-facilitating groups is preferred.
  • Knowledge of ICCD standards, motivational interviewing, and stages of change is preferred.
  • Bilingual English/Spanish ability is a plus.
  • For a Generalist assigned to Media & Communications, skills or interest in creating newsletters and videos, video editing, photography, equipment use, and social media are desired to support members’ learning and marketing efforts.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

Recently Posted Jobs

Explore more opportunities at Services for the Underserved

See more jobs