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Vixxo

Technology-enabled, end-to-end facility management solutions

Equipment Technician

Equipment Field ServicePosted on Nov 10
Full-timeWashington, DC, USA

About the Job

Requirements

  • At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
  • At least one year of experience in a customer-facing or customer-service role.
  • Must like coffee, as tasting is the final step in all repairs.
  • Must be proficient with a smartphone for inventory, scheduling, and other tasks.
  • Must possess a valid driver's license with a clean driving record.
  • Must be able to lift 50 pounds without assistance.

Responsibilities

  • Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
  • Own relationships with customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
  • Meet customer Service Level Agreement requirements by conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

About the Company

Vixxo

Technology-enabled, end-to-end facility management solutions

Vixxo is a technology-enabled facility management company that offers end-to-end management of building services to help businesses run more smoothly. It serves restaurants, retail chains, and growing brands by handling all facilities processes from service requests to invoicing, using mobile technology to capture service level data. This data-driven approach provides insights that support better business decisions. Revenue comes from service contracts and maintenance agreements, covering HVAC, plumbing, refrigeration, and other systems as a one-stop solution. Compared with competitors, Vixxo combines a wide scope of maintenance capabilities with data analytics and a fully managed service model to streamline operations. The company’s goal is to keep clients’ facilities well-maintained and operations efficient through predictable, contract-based services.

Company size
1,001-5,000
Company stage
Early VC
Total funding
$35M
Headquarters
Scottsdale, AZ
Founded
1980

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