Full-Time

Client Services Analyst

Posted on 5/15/2024

Dynatrace

Dynatrace


Mid

Remote in UK

Required Skills
JavaScript
Communications
R
Tableau
Marketing
Data Analysis
HTML/CSS
Google Analytics
Requirements
  • Bachelor’s Degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines
  • 3-5 years of experience with data analysis
  • Experience in data-driven analysis
  • Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud
  • Proficient with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc.
  • Stellar conceptualization and communication skills
  • Operates with a customer-first focus
  • Proven ability to work under pressure and handle multiple conflicting priorities
  • Recognizes and understands personal and team dynamics and relationships
  • Thinks proactively and develops solutions
  • Desire to learn new technology and deliver successful customer and partner outcomes
  • Excellent organizational, problem-solving, and analytical skills with attention to detail
Responsibilities
  • Account management for 8+ clients
  • Managing client relationships and expectations
  • Providing value and helping grow accounts
  • Running customer touchpoint meetings
  • Working as an extension of client's team and Dynatrace product
  • Creating detailed analysis for clients
  • Representing clients within Dynatrace for Digital Experience Monitoring issues
  • Improving processes and identifying training gaps

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A