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Spokane County

County government in eastern Washington

Administrative Support Specialist 3

Administrative SupportPosted on Nov 12
Full-timeSpokane, WA, USA$41.1k - $57.5k /yrIn-person

About the Job

Requirements

  • High school diploma or GED equivalent.
  • Three years of general office or related specialty work experience; coursework or training in office practices, secretarial science, or related areas may substitute for up to two years of required work experience.
  • Knowledge of grammar, spelling, and punctuation; file maintenance techniques; customer service techniques; terminology and basic procedures in the assigned area; phone etiquette; and modern office practices and procedures.
  • Ability to communicate effectively orally and in writing to exchange or convey information and give and receive work direction.
  • Ability to establish and maintain effective working relationships with coworkers, supervisors, officials, and the general public.
  • Ability to create and maintain filing systems; answer phones and greet visitors; apply customer service techniques; prepare technical reports; perform basic mathematical calculations; use office equipment including phones, copiers, calculators, and fax machines; use computers and related software applications; and perform advanced word processing.
  • Ability to handle interruptions efficiently, assign and check others’ work, research and prepare technical reports, follow work direction, maintain attention to detail, and work in an environment requiring a high degree of accuracy.

Responsibilities

  • Answer incoming calls, take messages as appropriate, and direct callers to the correct individual.
  • Receive and resolve citizen complaints or refer them to appropriate authorities.
  • Type legal documents, letters, narrative and statistical reports, minutes, agendas, contracts, and bids using a typewriter or word-processing program.
  • Proofread and correct drafts for grammar, punctuation, spelling, and format.
  • Take dictation, transcribe from tapes, and answer correspondence.
  • Compile data using research techniques and statistical compilations that require understanding department programs, policies, and procedures.
  • Draft financial, statistical, narrative, and other requested reports.
  • Follow up on actions of a court, committee, or board to ensure decisions are implemented, documents are prepared, and appropriate parties are notified.
  • Resolve errors by researching causes or remedies, which may require contacting the public, vendors, public or private agencies, groups, or individuals.
  • Maintain filing systems by deleting, purging, and destroying records in accordance with established procedures.
  • Take and transcribe minutes or record hearings and meetings; prepare and distribute follow-up materials.
  • Receive work from various sources and review or process it for administrative use.
  • Organize, prioritize, and coordinate production into a usable form for management analysis, review, or release.
  • Provide the public or other clients with information and policy and procedure guidelines on a wide variety of issues requiring tact, judgment, and confidentiality.
  • Respond courteously to public inquiries in person and in written correspondence.
  • Review routine correspondence, application or claim forms, agreements, permits, and other documents for completeness, accuracy, or eligibility.
  • Schedule appointments, meetings, interviews, and rooms; make travel or event arrangements; and handle conference or event registrations.
  • Process or enter data in computer systems; compute fees and issue relevant forms within statutory or office policy limitations; receive payments and issue receipts for licenses, permits, services, and other items.
  • Record documents; prepare recording documents by identifying and logging key items for document recall; and log and track submitted and returned documents.
  • Prepare payment invoices, perform data entry, generate payment vouchers, and reconcile statements and vendor invoices.
  • Perform payroll duties, including time and wage computation and leave accrual and usage; prepare personnel action forms; order departmental and office supplies; prepare vouchers; and make purchases.
  • Maintain the stockroom, including ordering, restocking inventory, bookkeeping, and bill paying.
  • Prepare legal mailings and certifications as required by state and local laws; prepare letters and supporting documents for Board, Committee, or Hearing Body agenda items; and arrange meetings, conferences, and hearings.
  • May regularly assign, instruct, and check the work of others.
  • May perform duties of the lower-level Administrative Support Specialist classification series and other related duties as required or assigned.
  • Manage vendor and supplier registration and updates.
  • Process accounts payable and accounts receivable transactions.
  • Assist in managing supplier accounts.

About the Company

Spokane County

County government in eastern Washington

Spokane County runs local government services for residents of eastern Washington, with responsibilities that extend across cities and unincorporated communities. Its departments maintain public infrastructure and administer justice, while elected offices manage elections, property records and tax collection. County services also include land-use planning, parks and community programs, with public spending supported by taxes and service fees. The Board of County Commissioners sets policy, adopts the budget and authorizes expenditures alongside other elected county offices. Created in 1858 and reestablished in 1879, the county government has its seat in Spokane, Washington.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Spokane, WA
Founded
1858

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