Davies North America

Global insurance professional services and tech

Domain Expert – Property & Casualty

InsuranceUpdated on Nov 13

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

5–10+ years of experience in U.S. property and casualty insurance.
Strong understanding of underwriting, claims, product structures, and regulatory compliance.
Experience with policy administration, underwriting, or claims systems.
Ability to translate business needs into clear functional requirements.
Strong analytical and documentation skills.
A Bachelor's or Master's degree is preferred.
Insurance certification is preferred.
General Business (GB) and Lean certifications are preferred.
Deep domain expertise and regulatory awareness.
Process optimization and problem-solving ability.
Cross-functional collaboration and stakeholder management.
High attention to detail and strong business acumen.

Responsibilities

Provide expert guidance on property and casualty insurance products.
Interpret and apply U.S. regulatory frameworks, including NAIC, HIPAA, ACA, ERISA, and state-specific rules.
Improve end-to-end processes for new business, underwriting, policy issuance, servicing, billing, claims, and renewals.
Define and validate business requirements for system enhancements, automation, and digital transformation.
Collaborate with actuarial, compliance, operations, IT, and product teams to ensure alignment.
Analyze operational and claims data to identify trends, risks, and improvement opportunities.
Review policy forms, customer communications, and process documentation for accuracy and compliance.
Provide training, domain knowledge sessions, and subject-matter-expert support for cross-functional teams.
Oversee teams responsible for processing property and casualty and life and health insurance.
Support coaching, reporting, escalations, and operational improvement initiatives.
Monitor quality, ensure process compliance, liaise with stakeholders, and support claims processing, team productivity, and alignment with client-specific requirements.

We are looking for a proactive and detail-oriented Domain Expert – P&C to oversee themultiple teams responsible for processing P&C and L&H Insurance. The role will involvedomain management, trainings, quality monitoring, process compliance, and liaisingwith stakeholders to process claims, team productivity, and alignment with clientspecific requirements. The Domain Expert will support coaching, reporting, escalations,and operational improvement initiatives.

Provide expert guidance on P&C products:
Interpret and apply U.S. regulatory frameworks including NAIC, HIPAA, ACA, ERISA, state-specific rules.
Improve end-to-end processes: new business, underwriting, policy issuance,servicing, billing, claims, renewals.
Define and validate business requirements for system enhancements, automation,and digital transformation.
Collaborate with actuarial, compliance, operations, IT, and product teams to ensurealignment.
Analyze operational and claims data to identify trends, risks, and improvementopportunities.
Review policy forms, customer communications, and process documentation for accuracy and compliance.
Provide training, domain knowledge sessions, and SME support for cross-functional teams.

5–10+ years of experience in U.S.P&C insurance.
Strong understanding of underwriting, claims, product structures, and regulatory compliance.
Experience with policy administration, underwriting, or claims systems.
Ability to translate business needs into clear functional requirements.
Strong analytical, documentation, and communication skills.
Bachelor or Masters Preferred GB and Lean certified
Insurance certification
Deep domain expertise and regulatory awareness.
Process optimization and problem‑solving ability.
Cross‑functional collaboration and stakeholder management.
High attention to detail and strong business acumen

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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