Director of Product Management

Responsibilities

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In this role, you will be responsible for client on boarding products for ADP Workforce, Now: the largest and most successful HCM solution in the market today!

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You will lead a team of 4-7 product managers, and work closely with multiple ADP tech teams of developers, user experience experts, and others, in addition to clients and business leaders, to set the strategic product foundation to achieve market success

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You’ll also be accountable for something else significant: the uncompromising quality of our products

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Your day-to-day will focus on product delivery and innovation with engineers, architects, your product management team, and clients to create easy-to-use, elegant solutions that present a seamless client experience

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You will be responsible for taking what you deliver on your product roadmap into the marketplace

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You will work with product marketing and the sales organization to integrate the products into sales plans and match your growth and market share targets

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You will work with the Client Service and Implementation teams to ensure an effortless implementation process and client experience that results in strong client retention

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You will collaborate and communicate with Senior Leaders and business partners to gain alignment and a consistent strategy across all markets

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Strategy and vision: You’ll use your ability to create and deliver a vision and strategy working across functional lines (operations, service, implementation, etc.) and steering multimillion-dollar initiatives from inception to implementation

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You will define product direction and prioritization, balancing long-term strategy, market and competitive trends, and client feedback

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Represent ADP at industry events, conferences, and industry organizations

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Build teams that thrive: You have led and inspired teams that embrace change, continually innovate, and achieve performance standards

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Your clients will always be close and accessible

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Your decision-making processes will focus on client satisfaction, revenue, and growth

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You will contribute to the evolution of our analytics products based on emerging client and business requirements with an eye on quality and continued operations 24/7

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You will constantly analyze client feedback, client voting patterns of product features, competitive analysis, macro-level trends, and writing queries on data in databases