A

Amazon

Sells products online and rents cloud computing

Data Center Technician

IT OperationsPosted on Nov 11
Full-timeSantiago de Querétaro, Qro., MexicoNo salary listedIn-person

About the Job

Requirements

  • Experience working in a data center environment.
  • Understanding of network design, protocols, troubleshooting, and storage devices.
  • Experience in hardware diagnostics and repair.
  • Experience installing and configuring software.
  • Experience managing work and priorities through a ticketing system.
  • Ability to identify and implement process improvements while maintaining safety and quality standards.
  • Ability to document processes and standardize operational workflows.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience in computer networking.
  • Experience working with Linux operating systems.
  • Ability to lift and rack equipment weighing up to 40 pounds.

Responsibilities

  • Ensure the overall availability and reliability of data center operations to meet or exceed defined service levels.
  • Perform hardware and network diagnostics, physical repairs, and equipment installation.
  • Create documentation, develop solutions, and resolve problems within the data center.
  • Participate in an on-call rotation as needed.

Desired Qualifications

  • Ability to work in cramped spaces or elevated locations while adhering to health and safety guidelines.
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
  • Experience managing work and priorities through a ticketing system.
  • Experience with cabling infrastructure best practices and methodologies.
  • Experience working in a data center environment, including racking and stacking equipment, cable management, and hot/cold aisle containment.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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